My husband and I both enjoyed our stay at the Crowne Plaza Hotel in Austin, Tx.
We used the shuttle pick up at the airport and were pleasantly surprised to see Louis, the driver waiting for us. He even phoned while we were in the airport to say that he was waiting outside for us.
The check in went smoothly and the reception staff were friendly and helpful. In fact, we got in before noon and they had a room ready for us. Our room was clean and the king size bed was comfortable. I really appreciated the fitness center which is open 24 hrs a day, being on the first floor, that way I felt safe while exercising alone.
I liked the refresh/relax amenities that were left on our bed. Buffet breakfast was included with our room and we enjoyed the made to order omelets as well as all the other hot and cold options. The WiFi worked perfectly both in our room and throughout the hotel.
There is a restaurant in the hotel but there was also a choice of restaurants close by and stores in walking distance. The Capitol, University of Texas and the downtown area are just a few minutes drive away.
One comment to be made with the printers which did not work while I was trying to print my boarding pass. I forgot to mention this at the desk before I left.
The staff at Crowne Plaza Hotel went beyond expectations to make this a comfortable stay for us. They always had a smile on their faces and made us feel welcome. Thank you Cynthia, Louis and all the other staff whose names I don't recall. I would certainly stay at this hotel if I should visit Austin, Tx in the future.