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Radisson Hotel & Suites Austin-Town Lake: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 59 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
24
3.0 of 5 stars
12
2.0 of 5 stars
8
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#66 of 181 hotels in Austin
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  • Hotel class: 3 of 5
  • Rooms: 413
  • Address: 111 Cesar Chavez Street Austin, TX 78701
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Twelve-story Lakefront Hotel situated near State Capitol, located 2 blocks from Convention Center. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $219 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Radisson Hotel & Suites Austin-Town Lake

( 20-24 of 59 )
“A Perfectly Fine Place”

Radisson Hotel & Suites Austin-Town Lake

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4 of 5 stars
Boston, Massachusetts
Jul 26, 2007
2/2 found this review helpful

I just got back from the Radisson in Austin. I had no problems with anything. The room was basic chain hotel but very clean and decent quality. The cleaning staff cleaned it immediately after we left every day. We would go have breakfast and each day it was totally serviced when we returned.

The sleep number bed was fine. I wouldn't go out and buy one, but I slept well every night on it. Nice fluffy comforter and pillows, good sheets, and reasonably thick towels. The shampoo, conditioner, and soap were nothing special but were good enough to use every day. (I usually have to go out and buy my own at other hotels.)

We were on the top (12th) floor, and had no noise issues. The air conditioning worked well, although it seemed to dry out my sinuses a bit. But I'm pretty sensitive to that kind of thing.

The pool was good. I am a pool connoisseur, so I can't say that this was a super wonderful one. But it was large enough to swim laps, there was always plenty of room for sunbathing, and they had nice pool towels. It was not crowded, even on Saturday and Sunday. You could order drinks, but service was spotty. I just went inside to the bar at Friday's, though, and they served me quickly. They seem to only skim the pool once in the morning, so by afternoon there are a few leaves and whatnot in the pool, but nothing serious enough to deter swimming.

It was nice to have the Friday’s onsite, but with so many other local (non-chain) places within quick walking distance, we didn’t use it much. But good for a nightcap before bed, or for pool drinks and snacks. The bartenders were friendly and fast. There is a Starbucks onsite too, and a little gift shop.

One minor problem. I had booked a king room through Orbitz, and I arrived early. I couldn’t check into a king room until 3:00 (normal check in time) that day. At 3:00 the hotel suddenly couldn’t find my reservation. Eventually they did, but it was a bit annoying.

This place is within easy walking distance to tons of bars and restaurants. I recommend Las Manitas (211 Congress) for a wonderful Mexican breakfast. Try the plato de chorizo (US $6.95). Malaga (208 W. 4th St.) serves a fabulous Mexican martini. The Roaring Fork (701 Congress) has superb steak, although a bit pricey. Darwin’s Pub (223 E. 6th St.) serves great margaritas and has one of those bar trivia games, as well as a pool table. I loved Manuel’s (310 Congress) for dinner, especially the enchiladas verdes and the bittersweet chocolate bread pudding. Yum! And don’t forget the Ironworks (100 Red River) for Texas barbeque. Huge portions of the best ribs ever. These were the meatiest beef ribs I’d ever had.

I would recommend this Radisson. I didn’t use the parking garage or the business center, so I can’t comment on them. We did use the free WiFi in the lobby and at the pool, and it worked fine.

  • This TripAdvisor Member:
    • Liked — Cleanliness, quality of bed and bath linens
    • Disliked — Front desk staff had problems with my reservation, but it all worked out
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DrNancy's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: June 04, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent for BatFest!”

Radisson Hotel & Suites Austin-Town Lake

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3 of 5 stars
Aurora Ontario
Jun 15, 2007

We flew into the Austin Airport on a Saturday for Batfest, had already pre-booked online so check in was simple. We were going to the festival and would be seeing the gazillion bats flying out at night so didn't splurge on the room with the view of the bridge. Facing the street was fine and quiet on a weekend. Perfect location as the festival took place on the Congress Ave bridge which was closed off for it, and could use the pool and listen to the live music on the stage right next to us. You can exit the property by the pool area and use the walking/biking/running paths and walk all around the river, great area! Good location downtown to walk to the State Capitol or have supper as the hotel restaurant was closed to renovations at that time. Perfect for our 3-day Labour Day weekend Sept 2006 at Batfest to see Austin's Dangerous Toys!!

  • This TripAdvisor Member:
    • Liked — Location to the festival i was attending.
    • Disliked — TGI Fridays was CLOSED due to renovations so we had to fend for ourselves off property, but the concierge did make a recommendation and booked us a table and gave us a discount card.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tx222's Summary
Date of Stay: September 2006
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: June 15, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Radisson = Radi-Suck”

Radisson Hotel & Suites Austin-Town Lake

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1 of 5 stars
Houston,TX
May 21, 2007

I love staying in hotels. However, I did not love staying at the Radisson in Austin,Tx on Ceaser Chavez.

Here is what I experienced:

First I went onto those sites such as Orbitz,Hotels.com, and Expedia,hoping to get a great deal....yeah....not so true. When I compared the rates they offered to the rates the hotel had, the hotel actually won out. I was getting a city-side one bedroom,king bed,free parking, and NCAA merchandise free, as well as a complimentary appetizer at the TGI Fridays inside of the hotel ( all for a total of $246.00 tax and all. I was pleased with this deal and accepted.

When I arrived at the hotel and walked in I was pretty impressed with the design and layout of the hotel.

Beautiful lobby....small but beautiful.

I received my room key and that was it.....I did not receive anything else they had promised to until I mentioned it to them. To my displeasure I only received a parking voucher.

At least I did not have to pay for my parking.

I continued with my husband to the 11th floor.....
We walked into our room and thought we got sucked into a parallel universe. I kid you not, the hotel room itself looked like a cheap motel room......

Looking at the bright side, we had a sleep number bed.....NOOOOO! not bright at all, horrible to sleep on!

We tried to have a nice night with room service and order a movie from the hotel movie thing but NO MOVIES! fantastic, you get to watch tv you have at home.....time warner.

Do not stay at the radissson.

(if you are trying to decide on a tempurpedic and a sleep number bed....go with the tempurpedic)

  • This TripAdvisor Member:
    • Liked — ..........It has a starbucks!
    • Disliked — the hotel room and the hotel in general
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CMMontoya's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 18-24
Member since: May 21, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Poorly Designed, Lapses in Service”

Radisson Hotel & Suites Austin-Town Lake

May 11, 2007

We stayed four nights in a suite in early May. For an upscale hotel, I was amazed by how poorly it was designed. Our room had a window overlooking the Colorado River, which was nice, but the window was in the bedroom, rather than the living room, which was dark and gloomy. The bathroom door completely blocked the hallway when it was open. To get to our room from the parking garage, we had to take a small, claustrophobic elevator to the lobby, then another elevator from the lobby to our floor. The air conditioning wasn't balanced, so that when it was running it quickly became too cold, and when it shut off it quickly became too hot.
On our last night we came back to the hotel about 5 p.m. after a day out, and the room hadn't been serviced. A few minutes later a housekeeper knocked to inquire if we wanted service. At that point we just wanted to kick off our shoes and relax, so we declined, asking her only for fresh towels. We never saw the famous bats come out from under the bridge, either, but that wasn't the hotel's fault. But we'll stay elsewhere the next time we visit Austin, which is a lovely city.

  • This TripAdvisor Member:
    • Liked — Good location
    • Disliked — Design of Room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAngelesGrayfox's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: January 30, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A Suite For $139!”

Radisson Hotel & Suites Austin-Town Lake

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4 of 5 stars
Houston, TX
Apr 27, 2007

Great Location overlooking River and Bridge. But what a surprise to enter a downtown capitol city hotel to find two complete rooms - 2 TVS - huge king sized bed with fluffy pillows and comforter. TGIF and Starbucks in Lobby. Yes as another reviewer said - dated decor but huge.

Checkin smooth and prepared for me - check out their on line checkin service. For $139.

Parking costs but not outrageous for capitol city - $14-$20.

Negative Big Time - Business Center was created back in the stone age. Printer cable was incompatible with today's lap tops, printer ink was running so low that white lines appeared, fax didn;t connect for outgoing calls, actually had Word '98 and Fees were outrageous even by capitol city standards. $60 minimum to use the fax.

Other Negative - Operator. Couldn;t find messages even though message light on - then couldn;t turn off light. Next day found 2 faxes waiting at front desk even though operator said light must be a mistake. Twice called my room and then said she had the wrong number.

Convention rooms freezing but bedroom very comfortable (in line with another traveler's comments).

Definitely worth the price for Austin.

  • This TripAdvisor Member:
    • Liked — Suite
    • Disliked — Business Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slce123's Summary
Date of Stay: April 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: November 17, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $219 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Radisson Hotel & Suites Austin-Town Lake

( 20-24 of 59 )
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Radisson Hotel & Suites Austin-Town Lake Also Known As

Address: 111 Cesar Chavez Street, Austin, TX 78701