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“Enthusiastic Service” 4 of 5 stars
Review of Radisson Hotel & Suites Austin Downtown

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Radisson Hotel & Suites Austin Downtown
3.5 of 5 Hotel   |   111 Cesar Chavez Street, Austin, TX 78701   |  
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Ranked #81 of 187 Hotels in Austin
Top Contributor
90 reviews 90 reviews
34 hotel reviews
Reviews in 51 cities Reviews in 51 cities
29 helpful votes 29 helpful votes
“Enthusiastic Service”
4 of 5 stars Reviewed April 11, 2014

The staff was very friendly and cooperative. The location is well within walking distance to both Downtown, SoCo shopping and, of course, "the bats!" This is a busy party town so be prepared to deal with street and guest noise. Rooms are a bit dated but provide a good lodging value. Easy "in and out" 24 hour parking garage attached to the hotel for a reasonable $18 per day.

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, April 13, 2014
frankb582,

Thank you for your review! We're happy to hear that you found our staff enthusiastic and friendly, our location convenient, and our rooms and parking to be a good value.

We hope that you'll stay with us again in the future. Until then, we invite you to follow us on Facebook (/RadissonAustin) and Twitter (@RadissonAustin) for updates about the hotel, as well as Austin-area events and activities.

Thanks again,
Radisson Austin Downtown
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749 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2014

I believe the hotel was recently renovated and was very nicely done for a 3 1/2 star as rated on-line. Great Restaurant and reasonably priced with a nice staff and good service. Located downtown near several restaurants and bars within walking distance. Only mishap was a false fire alarm in the middle of the night......

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, April 13, 2014
Vesta247,

Thank you for your review - we're so happy that you enjoyed your stay! It's nice to know that you enjoyed our restaurant and location.

We sincerely apologize for the false fire alarm.

We hope you'll stay with us again in the future,
Radisson Austin Downtown
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Carlsbad, California
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2014

Location, location, location. Plus the restaurant/bar overlooks the river. Nice track to walk or run after your day. Saw the bats which was an added benefit as the hotel is right near the bridge. The rooms were a bit run down, but very clean. One of the staff said they will be renovating them similar to the bar and restaurant.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, April 10, 2014
Inglishprincess,

Thank you for your 5-star review! It makes us so happy to know that you enjoyed your stay with us. We're pleased that you found our location so convenient and that you got to see the bats fly - amazing, isn't it?

And you are correct, we will be updating our one-bedroom suites beginning later this year. We hope that you'll come back and stay with us again so that you can check them out.

Until then, we invite you to follow us on Facebook (/RadissonAustin) and Twitter (@RadissonAustin) for updates about the hotel and restaurant, as well as Austin-area events and activities.

Thanks again for making our day with 5 stars,
Radisson Austin Downtown
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Manalapan, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2014

Great common spaces, the lobby and pool were both beautiful. The room we were in was clean and the bed had new linens. The pull out sofa was a little grimy but it did the trick. Only downside: this hotel is LOUD but that's what you get for a great downtown location. Staff was great also.

Stayed April 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, April 9, 2014
GypsyMDC,

Thank you for your review. We're so happy that you enjoyed your stay with us, particularly our lobby and new pool area. We are sorry that you experienced some street noise but happy that it didn't disrupt your stay.

We look forward to having you stay with us again in the future!

Radisson Austin Downtown
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Big Spring, TX
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 7, 2014

My daughter was in town for an interview for a scholarship possibility. They paid for our stay here, as it was next door to where the interview was located. We found it a great stay. All the staff were very friendly. The room had the sleep-number bed, which was fun to use and made for a great night's sleep. The room was also very clean and quiet. They don't provide breakfast, but there's a restaurant there and also a Starbucks. The pool looked very inviting, but it was too cold to use. There wasn't a room refrigerator, but according to their in-room pamphlet, you can rent one for $20/night. You do have to pay extra to park (either self-park or use their valet). The one (minor) drawback is that the vending machines for sodas only accepted credit cards, no cash.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, April 9, 2014
Janet,

Thank you so much for your review! We're so happy that you enjoyed your stay with us and that you found our staff friendly, beds comfy, and rooms clean and quiet. We hope that you'll have a chance to stay with us again, perhaps when it is warmer so you can enjoy our pool!

We wish your daughter the best of luck with the scholarship.

Radisson Austin Downtown
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Kerrville, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 6, 2014

We visit Austin Every April For The Lone Star Roundup Car Show. We Booked A Room Here last Year And The Manager Was So Sweet To Help Us Out When A Last Minute Family Emergency Caused Us To Miss Our Trip, So We Decided To Book With Them Again. We Were Upgraded At Check In Through The Club Carlson Program They Have. Our King Suite Was Very Comfortable. The Only Thing I Could Say That Might Not Be Positive Would Be That The Decor In The Room Was Out-Dated. But We Don't Stay In Hotels For Decorating Ideas Anyway ;) The Parking Garage Is Secure, The Whole Hotel Is Clean, The Pool Looked Great But We Didn't Swim (Can't Beat That Lake View, Perfect For Watching The Bats!), The Staff Was Very Friendly And Helpful.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, April 7, 2014
travelgirl823,

Thank you so much for your enthusiastic review of our hotel! We're so happy that we were able to help you out last year and that you decided to stay with us again. We're pleased that you enjoyed your room, our parking garage and pool deck, and that you found the hotel clean and our staff friendly.

We think you'll be happy to hear that we have a renovation of our one-bedroom suites planned for later this year. Not only will they be up-to-date, they'll be gorgeous! We look forward to seeing you again next year and hearing what you think of them.

Until then, we invite you to follow us on Facebook (RadissonAustin) and Twitter (@RadissonAustin) for updates about our hotel, as well as Austin-area events and activities.

Thanks again for being such a great guest,
Radisson Austin Downtown
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Stockholm, Sweden
Top Contributor
76 reviews 76 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 3, 2014 via mobile

The hotell looks good from outside but inside the years is popping up. But the worst thing is the traffic. If you get a room on street side, then you have bad luck. Especially on Saturday, no sleep before two am then. And an early sleep on week days are difficult.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maegan H, Social Media Account Manager at Radisson Hotel & Suites Austin Downtown, responded to this review, April 6, 2014
Strupo,

Thank you for reviewing your stay with us. We're very sorry that you were bothered by street noise. We know how important a good night's rest is and we hate that you didn't get one.

Radisson Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel & Suites Austin Downtown

Address: 111 Cesar Chavez Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel & Suites Austin Downtown 3.5*
Number of rooms: 413
Reservation Options:
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Also Known As:
Radisson Hotel And Suites Austin Downtown
Radisson Hotel Austin Town Lake
Radisson Austin
Austin Radisson

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