Stayed 10-18 thru 10-24 for business @ Convention Center. Location is excellent; easy walk to/from CC, Rainey St., 6th St.
Pool area is VERY nice, one hopes the rest of the hotel will catch up.
Had a riverside room, which was very nice. Can't really complain about the room in general, although it could use a bit of sprucing up all around.
Here's the downside.
At NO time during my reservation process, (which involved several calls to the hotel itself), was I informed that there were renovations ongoing, and that there would be no on-site restaurant. Had I not seen that info here on TA, I never would have known. Certainly would not have been a deal breaker, but I do believe the hotel has an obligation to be forthcoming with this type of info.
Secondly, at NO time during my stay was I ever informed of a "complimentary continental breakfast" proffered by the hotel as recompense for the lack of on site dining. Not until the next to the last day of my stay did I learn of this, and that was merely by chance in conversation with an employee in the lift.
Overall, not a bad hotel, I don't mean to sound too harsh. Better communication would have allowed me to rate this property higher than I have.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to let us know about your visit. We are very sorry that the information about the breakfast was not provided for you. We are working to get this information better communicated to our guests. We will address this issue with our guest service. Thank you for your feedback about the hotel needing a little more sprucing up. We value this feedback. We are currently renovating the hotel and are very excited for the new changes coming in 2014. Thank you so much for your time. We hope that you will consider us again in the future.
Radisson Hotel & Suites Austin Downtown
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.