Nice hotel,great location but spoiled a little bit by the bozos on the front desk and the fact that nobody seems to sleep past 5am here.
Check in smooth, and front desk charming but when getting to the room there was already somebody in that room and their luggage was out everywhere. I'd be horrified if a random stranger just came walking into my room so good job they were out! That error was quickly rectified and was given a second room with much apology given.
Valet parking was smooth, swift and polite. Back at the hotel after dinner and popped into TGI for a couple of drinks. Nice touch, and it works well.
Beds a comfortable and rooms have goodtemperature control too. At 4.45am somebody decided to take a shower and it sounded like they were showering in my room! Then at 5.00am somebody else and by 5.15am it sounded as if the whole of the Austin water supply was being pumped through pipes next to my bed.
At 5.25am the front desk decided it'd be fun to put through some callers to my telephone just because their first name was the same as my surname!!! Why? Not once though, three times. Surely you'd look again at the guest register if the caller said it was the wrong number? I feel sorry for the person trying to reach their friend or colleague because I wasn't best pleased. When I called the front desk myself, you know what he said? "well thats what it says on my list" I mean, come on, learn to read bozo!!!!
Nice hotel, great location, but kind of spoiled by the over authorisation of lesser qualified individuals.
Thanks for the adventure, Radisson, but I won't stay here again, sorry
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, TripOnline SA, Priceline, EasyToBook, Hotels.com, BookIt.com and getaroom.com so you can book your Radisson Hotel & Suites Austin Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Hotel And Suites Austin Downtown
- Radisson Hotel Austin Town Lake
- Radisson Austin
- Austin Radisson