“Never again. Stay away!”
This will be my first Tripadvisor review. Not because we don't use it, or have stayed at some fine hotels over the years, but because I was SO VERY compelled to tell you to stay away from this hotel.
Bottom line? If it were $60.00 a night, fine. But we booked a suite (the best price we could get anywhere even through Radisson was $280.00 with taxes).
I wouldn't even know where to start. The room was small, cramped. TOTALLY outdated (same decor you'd expect in a 70's howard johnson) and smelled. Plus the sofa-bed we planned to use for our two boys was something you'd expect from a roadside inn, not a $280.00 hotel.
As a result, we requested to be moved to a room with 2 double beds. Uh....BIG MISTAKE. This room was even more cramped, dark, outdated and disgusting (and to think they want $180.00 a night for THAT room). But since we booked on-line, we were stuck with our $280.00 rate. How lovely that we were put in a "Motel 6" style room with a view of nothing but the roof............all for $280.00. What a bargain huh?
So we then requested now a third room. This was a larger suite (which they claimed thet didn't have just 10 minutes before) but just as cramped, but this time?.... It included cigarette burns in the sleeper sofa, floor and bathroom sink!!!!!
But....we just bit our bottom lip and went on. Because we booked on-line? We were stuck, like it or not. Just tried to make the best of it.
The final insult? I just checked my on-line banking account. You guessed it. They charged us for the "new" room too. So now I have to call these fools and ask for our bank account to be credited.
More than anything. I hope you read this review and believe it. I wouldn't wish this hotel (for the price) on anyone. Take my word, this is NO EXAGGERATION. DO NOT stay at this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping, Sporting event, Other