Overall: I had stayed here previously and although the property was (and is!) much nicer than other ones surrounding the lake, its quality wasn't up to par with a 'resort'... but I have returned twice since then, and the staff's attitude and attentiveness has greatly improved. It's obvious that they have added more staff since being taken over at the beginning of 2011, and the staff is finally finding their productivity grooves. Everyone I ran into was very friendly, no matter how early or how late. However, the valet guys, while friendly, could work on being a bit more attentive, especially late at night.
The Room: The rooms are a nice size with a nice flat-panel TV and looks fairly new. The balcony is cool (you should definitely get a room with a balcony) and has a seating area.
Property: The property is very nice. It's awesome how the restaurants, rooms, and pools all have views overlooking the lake and you can see boats go by and it's just nice and relaxing. It's a great setting and the new extras, like happy hour (free wine and beer!!!) Monday-Friday in the early evening is great. I hear they are going to be adding heated pools late this year so that will be a nice addition for the cooler months (I'm one of those crazy people that likes swimming when it's only 45F outside IF the pools are heated.)
Bottom Line: Nicer than any other place I've stayed on Lake Travis. The amenities are great and keep improving, and the staff is a lot friendlier the past few months than they were before. A good staff really makes or breaks a good experience, and my last two visits are definitely making it and not breaking it. Look forward to visiting here again.
- Official Description (provided by the hotel):
- With a commanding view of the Texas Hill Country from the shores of Lake Travis, Four Diamond Award-winning Lakeway Resort and Spa captures the elegance of a world-class destination with contemporary resort amenities. Amenities include heated outdoor pools with lake views, spa, marina, nearby golf and Texas Sailing. ... more less
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- Also Known As:
- Lakeway Resort Austin
- Lakeway Hotel Austin