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“Great Hotel and Service” 4 of 5 stars
Review of Hyatt Regency Austin

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Hyatt Regency Austin
4.0 of 5 Hotel   |   208 Barton Springs, Austin, TX 78704 (South Austin)   |  
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Ranked #71 of 182 hotels in Austin
Phoenix
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great Hotel and Service”
4 of 5 stars Reviewed October 13, 2013

Stayed here in September for four nights for a conference. The staff was very attentive, helpful and friendly. The conference rooms are excellent and the staff saw to our every need. We had all of our meals catered and the cuisine was good. You can not beat the location and watching the bats come out from under the bridge was great. The only downside is the construction going on around the hotel and that you have to pay for parking. I will definitely stay here on my next business trip to Austin.

Room Tip: Definitely pay the extra fee for a view of the river.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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612 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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English first
las vegas, nv
Top Contributor
61 reviews 61 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 11, 2013

Beautiful location on Town Lake. Legendary bats choose not to fly on the Saturday night we were there. What a disappointment but one can't control nature. In town for a wedding reception, catering did a good job. Both food and serive were very good.

Room Tip: Paid self parking, at a premium for space. Hotel is under construction and is supplying ear plugs. T...
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  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 11, 2013

My husband and I had a Moonlight Cruise with Lonestar Boat on a Friday evening after 10 pm. Very romantic experience after being married for 28 years, we decided to stay for the night. Our stay was comfortable, and staff are very helpful. Other than the building being old, and parking that needs update ... We'll still recommend this hotel to family and friends.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 9, 2013 via mobile

Location on Town Lake is beautiful. Common areas are nice. View from my room is great. Room itself is a dump. This hotel was built in the '80's and it is painfully obvious the bath rooms have never been updated. Yuck. Threadbare towels, no minibar.....all at a bargain price of +$300/night. I could have gotten a lot more for my $$ had I done my TripAdvisor homework.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seguin, Texas
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 7, 2013

We stayed at this location to go to the Zak Theatre nearby. The hotel is under construction, but I did not notice any noise - even though they had earplugs on the bedside table. The staff was great. The breakfast buffet was wonderful. I got the bed & breakfast pkg, which was a good value. All the hotels in Austin are expensive if they are near any attractions. The parking was terrible - DO NOT park under any of the trees. I could hardly see out of the windows for all the bird poop! Had to go to the car wash directly from the hotel. We did not pay for parking - when we left there was no one in the booth, the gate opened and I drove out! I figured I wasn't going to go hunting for someone to give the money! I was not impressed with the room - just an average room. It was clean!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HyattSupport, Social Media Mgr at Hyatt Regency Austin, responded to this review, October 9, 2013
Good afternoon and thank you very much for telling us about your recent experience here. It's always such a pleasure to hear that our service and food options were great. As for parking, we are pleased to let you know that our brand new parking garage is opening at the end of the week. Guests can now say, "Goodbye!" to those pesky birds in the outside lot and enjoy the awesomeness that is 700+ covered parking spots. We hope you decide to stay with us again on your next trip to Austin. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 5, 2013

The parking situation right now really sucks. The valet is not employed by the Hyatt and they were not pleasant to deal with. I complained to the front desk and I did like their response. The front desk was great all week actually. That being said, I was accused of 'not knowing how valet parking works', had to wait 15 minutes to get my car because the mgr didn't show up for work, and overall had a bad experience. Valet is 24/day and self park is 17/day which seems expensive for Austin.

The rest of the whole needs an update. The carpet, rooms, bathrooms, and hallway seems very 80/90s. The layout of the building makes parts of your room very loud. Like one day the UT cheerleaders were there at like 8am and I could hear them on the 8th floor yelling on the 2nd floor. It wasn't enough to keep me awake but just be aware. They do put ear plugs next to your bed.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 30, 2013 via mobile

Booked for price (medium) and location for a four night stay to check out Austin. It's a "small" big city and most sites are within walking distance or by city bus ($1 per ride or $2 for 24 hours).

Likes:
-right next to Congress St/Bat Bridge so easy to do that at dusk
-SoCo is directly south in walking distance or by bus
-6th St, Barton Springs restaurant row close by and worth checking out too
-LBJ Library and State Capitol are easy bus rides

Dislikes:
-construction doesn't look close to being done so would suggest avoiding staying here if you have a car
-rooms are fairly up to date but little details (water stain on ceiling in bath, bathroom door appears old and wasn't remodeled) just show it's not top notch
-lobby bar is very noisy at night so you may need to use the earplugs provided
-brunch is okay but $17.50 pp; you have to walk a bit to find other breakfast places.

Had a nice visit with friendly people, safe streets, and good food. It's worth checking out Austin.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hyatt Regency Austin

Address: 208 Barton Springs, Austin, TX 78704
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Austin
#56 Business Hotel in Austin
#56 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Austin 4*
Official Description (provided by the hotel):
Located in downtown Austin on the shores of Lady Bird Lake, the Hyatt Regency Austin is a full service hotel which offers cool, contemporary new guest rooms. Situated along the Hike & Bike trail, the hotel is within walking distance to all of Downtown Austin's major entertainment districts, and 7 miles from Austin Bergstrom International Airport. ... more   less 
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Also Known As:
Hyatt Regency Austin Hotel Austin
Austin Hyatt Regency
Hyatt Austin

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