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“Nice elevators” 3 of 5 stars
Review of Hyatt Regency Austin

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Hyatt Regency Austin
4.0 of 5 Hotel   |   208 Barton Springs, Austin, TX 78704 (South Austin)   |  
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Ranked #65 of 184 Hotels in Austin
GreenLeadersBronze level
Bristol, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Nice elevators”
3 of 5 stars Reviewed December 2, 2011

This is my second visit to this hotel, the first being in July 2009. The standards of the rooms are the same, as is the novel and rather stunning internal architecture, particularly the elevators. However, it is just this open plan atrium style that causes huge amounts of noise to rise from the bar area on the ground floor to the bedrooms. The hotel is a victim of its own avant garde styling. Perhaps the architect who thought of this should stay for several days particularly when there are sports fixtures in the area.
The bedroom was well appointed, but dated. It had a desk and a large, rather bouncy bed with a large array of pillows and cushions. The bathroom lacked shower gel, but it did supply body lotion, a bar of soap, shampoo and conditioner.
Breakfast in the hotel was fairly standard fare, and based on that, we decided to eat elsewhere for all other meals.
The hotel charges about $10 for 24 hours access to the internet. Why? Not many other hotels do that these days.
And finally, when I booked my four days, I was promised over the phone that $800 was the figure for accommodation. Not so. No-one bothered to explain the two taxes that would be added, bringing the total to well over $900.

Room Tip: Choosing a good room is not difficult. Choosing a quiet room is not easy.
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  • Stayed November 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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650 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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English first
Houston, texas, USA
Top Contributor
227 reviews 227 reviews
84 hotel reviews
Reviews in 71 cities Reviews in 71 cities
12,180 helpful votes 12,180 helpful votes
4 of 5 stars Reviewed November 28, 2011

I like the location of this hotel and the view of LB Lake and downtown you get from the likeside rooms. It has a more than passable gym and the running trail along the lake is a plus if you need to work off the prior evenings meal. The staff was very friendly and helpful and parking is never a problem, except perhaps when it is raining. Our room was pretty standard for a hyatt though the bathroom layout is far superior to the Hyatts in San Antonio. The room was clean and comfortable and the hotel, which has been around a long time now, is very well maintained. I slept well, enjoyed the view and even had a fairly good breakfast.

Room Tip: Views on the river side are excellent.
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 26, 2011

I live in Houston and travel to Austin often for business and pleasure...this is my favorite place to stay. The service is "Austin Cool". Parking valets remember me from trip to trip. The staff, from valet to front desk, is very personable. The lobby has been redesigned with a real lounge-y vibe. Room service food is good. Plus, the Hyatts have the most comfortable beds. The location right on Lady Bird Lake makes a morning jog so easy....nice gym as well. Request a lake view room.

Room Tip: Ask for a lake view room.
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davis, ca
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 21, 2011

Funny...we always use Priceline and just last night stayed in a gorgeous room at the JW Marriott in Houston. The hotel was beautiful and the staff friendly. Our impression of Houston was affected in a positive way by our initial impression at the Marriott.

We checked in to the Hyatt Austin Downtown and I would be exaggerating to say the staff was cool. He mentioned that we had booked through Priceline and didn't ask if we preferred a low or high room nor if we wanted one or two beds. First room, one bed. I went back and asked for two beds. We got a room on the fourth floor which overlooks the roof of the lower level of the building and parking garages beyond. It would be difficult to find a worse view. The room is fine but the view is depressing. The staff didn't mention if there is a breakfast buffet or not (which . The parking is $16 per day and wifi is $9 per day. Not a very good impression of Austin.

Room Tip: Stay away from the fourth floor furthest from the elevator.
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  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2011

We loved everything about this hotel, the rooms, the view, the location, and the service. However, the service is what made the hotel most special. Every staff member we came in contact with from the moment we arrived until departure did their absolute best to satisfy our needs and make us feel special.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Loma Linda, California
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 18, 2011

I stayed here for a conference during the week commencing November 14. In terms of the general level of facilities, this is a high end, full-feature chain hotel, offering everything you'd expect from such a venue for a price to match. The beds were comfortable, and the room offered the full set of amenities: an en suite bathroom, large TV, a very comfy bed, air conditioning (that actually works), coffee maker, a valuables safe (that is big enough to hold a laptop), and an iron and ironing board. There again, at nearly $200 a night, so it should do! And, as is also to be expected from this sort of establishment, Internet access will set you back a further ten bucks a day.

The conference meeting rooms were well furnished and equipped, and the technical staff and catering efficient. The bar and restaurant serve nice food and drink in a nice atmosphere, but the portions are stingy and the food the food and beverage are overpriced to the point of taking the mick - $20 for two slivers of steak on a panini, or $35 for a Manhattan, for example. Being on the south side of the lake you've got a bit more of a walk to the downtown eateries than a hotel on the other side of the bridge would be, but they're still within manageable walking distance.

The problem is in the physical design of the building. The rooms are all on balconies off a large, open plan atrium. This carries and amplifies noise to such an extent that even from my room on the fourteenth floor, the ambient noise from the bar and restaurant below was so loud as to prevent me from getting work done. Be prepared for long waits for elevators. What astonished me was that some genius had the idea of putting the largest conference meeting rooms on the top floor. The result is that you've got hundreds of people trying to get up and down the building in four elevators, all at the same time, hence lengthy wait. Not only that, but this arrangement doesn't strike me as clever from a fire safety standpoint, either. Did whoever designed this building never see 'The Towering Inferno'?!

All in all, this place is pretty much average for the price point.

Room Tip: Ask for a room on as low a floor as possible, so that you have the option of using the stairs and do...
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  • Stayed November 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York
Top Contributor
56 reviews 56 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 18, 2011

The world has changed. There are now so many hotels with personalities, that you expect it - but in days before the whole idea was to have everything just the same. This Hyatt meets that old criteria. There is nothing wrong with it, just nothing to distinguish it from any other hotel like this anywhere else - it is bland. That applies pretty much across the board - the food is uninspired, same with decor and the room. Very nice, pleasant, but boring. The service is good but again not very inspired. Fine for a business hotel, but why be bland?

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Austin

Address: 208 Barton Springs, Austin, TX 78704
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Austin
#18 Green Hotel in Austin
#43 Romantic Hotel in Austin
#50 Business Hotel in Austin
#65 Spa Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Austin 4*
Official Description (provided by the hotel):
Located in downtown Austin on the shores of Lady Bird Lake, the Hyatt Regency Austin is a full service hotel which offers cool, contemporary new guest rooms. Situated along the Hike & Bike trail, the hotel is within walking distance to all of Downtown Austin's major entertainment districts, and 7 miles from Austin Bergstrom International Airport. ... more   less 
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Also Known As:
Hyatt Regency Austin Hotel Austin
Austin Hyatt Regency
Hyatt Austin

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