I called and asked all the questions we normally do but this time I learned my lesson!
1. Yes they have a pool but it's outside and not heated.
2. Yes they have a fitness room but it's closed for now.
3. They do not have laundry facilities & had no idea where the closest laundry mat was-thank you google.
4. They do not have shuttle service so if you don't drive be prepared for cab service, (you can not safely walk anywhere from the hotel because of it's location)
5. It would have been nice to know they were undergoing extensive renovations.
Next time we come to Austin we will NOT be staying here.
(The few staff we did encounter were nice but in no way made any effort to help any of our situations)
- Official Description (provided by the hotel):
- Take a Virtual Tour of the hotel.Experience Holiday Inn Express Hotel & Suites Austin-Sunset Valley. Our hotel is minutes away from Austin-Bergstrom International Airport, Downtown, and the 6th Street Entertainment District.Take a visit to the Austin Zoo, Texas State University, Zilker Park, or drop by the Austin Convention Center. Go shopping at Barton Creek Mall or the Brodie Oaks shopping center for your enjoyment! Discover all Holiday Inn Express Hotel & Suites Austin-Sunset Valley has to offer! Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express And Suites Austin - Sunset Valley
- Holiday Inn Express & Suites Austin - Sunset Valley Hotel Austin
- Holiday Inn Express Austin
- Holiday Inn Austin
- Austin Holiday Inn