I have been staying at this hotel during the work week while I am temporarly working in Austin. I would like to go on the record by saying that Kalen, who was working the front desk at night this past trip was awesome. There was someone in the room next to me that was extremely rude and talked non stop so loudly it seemed as though she was in my room. This continued until 12:30 am. I knocked on the wall , she continued to talk, I gave her 30 minutes and knocked again...then she calls the front desk and said I was knocking on the wall...Ummm yes I was and I heard every word you said while complaining. I called the front desk and Kalen appologized. She offered me another room along with a couple of meal vouchers. I gladly accepted and moved the following morning. Thanks Kalen!!! You are awesome! and as far as the lady in the next room..learn to text and you're co-worker Judy would love to hear what you really think of her....I know I heard way too much about her!
- Official Description (provided by the hotel):
- Nestled in the scenic hills of Austin, and located near some of Austin's greatest shopping and attractions - luxury and convenience await you at the Holiday Inn Hotel Northwest Plaza / Arboretum Area. Located in the Austin Arboretum Area at the intersection of MoPac (Loop 1) at Hwy. 183 (Research Blvd.) Northwest Austin's choice for full service accommodations. Our Garden Atrium atmosphere affords each visitor the opportunity to relax, unwind and allow our service-oriented staff to take care of your every need. Enjoy our recently renewed hotel & guest rooms and flexible meeting space. Experience the difference of our award winning service in either The Park Restaurant or Legend's Sports Bar and Grill which features over 30 TVs, pool and more. Our resort-style indoor/outdoor heated pool, hot tub, 24 hour fitness center offer a great way to unwind and relax. Whether you are here for a business trip or just spending quality time with the family we'll have everything you need to make it an enjoyable stay. For your convenience, we offer a business center that is available at your leisure 24 hours a day and express video checkout. The building is equipped with HSIA access in all guest rooms and complimentary WiFi access in the public spaces. ... more less
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- Also Known As:
- Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
- Holiday Inn Arboretum
- Austin Holiday Inn