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“Great staff ... Needs work though” 3 of 5 stars
Review of Howard Johnson Austin, TX

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Howard Johnson Austin, TX
2.0 of 5 Hotel   |   2711 IH 35 S, Austin, TX 78741 (South Austin)   |  
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Free High Speed Internet
Ranked #166 of 187 Hotels in Austin
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
“Great staff ... Needs work though”
3 of 5 stars Reviewed October 11, 2013

Wow what nice friendly and chatty staff. They went out of their way to make sure everything was good. But the property needs work and lots of it. Apparently this is being done so give it a year and if the staff stay on this will be a great place to stay!

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • German first
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English first
San Angelo, Texas
1 review
2 of 5 stars Reviewed October 1, 2013

There is a musty smell as soon as you get close to the hallway. It's a mixture of smoke and mildew and is quite off-putting. There are signs about remodeling, but I never saw construction crews the three days we were there. We got back to our room late the first night and realized the toilet didn't flush, but the staff promptly moved us to a room next door. Problem was that the machine to make the room keys was down, which is inconvenient but the staff didn't mind letting us in our rooms. Things like this happen, so we didn't make a big deal about it. The next day the rest of our group arrived and their room had the same problem. This raises some red flags and makes me wonder about it being a freak occurrence. It's a pain to switch rooms when you've settled in and have to manage a two-year-old in process. Don't count on the wifi. It showed that we were connected, but never worked during our stay. Not a fan of the breakfast: cold danishes and cereal are all you'll find. Every day we had to ask for them to make coffee. The hours are from 6-9, so if you are an early riser you are out of luck. We were gone the majority of the day, We were gone for the majority of the day, so if you are just looking for a comfortable bed to sleep on, this isn't a deal breaker.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Austin, TX

Address: 2711 IH 35 S, Austin, TX 78741
Phone Number:
Location: United States > Texas > Austin > South Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #166 of 187 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Austin, TX 2*
Number of rooms: 89
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Also Known As:
Howard Johnson Austin, Tx Hotel Austin

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