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“Very rundown and not that clean!” 2 of 5 stars
Review of Embassy Suites Hotel Austin Central

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Embassy Suites Hotel Austin Central
3.0 of 5 Hotel   |   5901 North I-35, Austin, TX 78723   |  
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Ranked #69 of 183 hotels in Austin
San Francisco
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Very rundown and not that clean!”
2 of 5 stars Reviewed September 28, 2013

Do not stay here! I was doing some work for the state and they reserved my room here. Hotel is extremely outdated. I had several bugs in my bathroom, even after they came and sprayed, there were still bugs. Pool had that cloudy greenish hue which meant it was not clean. You have to pay for Internet access. It is a good 20 minutes from downtown, right on the freeway. Windows are sealed shut. Service was friendly and helpful though.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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457 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Top Contributor
78 reviews 78 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 26, 2013

Embassy suites always.has the.same high quality experience regardless of.where.it.is. Everyone very kind, helpful. Very pretty inside clean and great happy.hour snacks. Room service was great and.easy to accommodate substitutions.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Angel, Oregon
Top Contributor
85 reviews 85 reviews
55 hotel reviews
Reviews in 63 cities Reviews in 63 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 26, 2013

Even better if someone would just dust all of the plastic plants and rocks! I liked the way the rooms opened out into the inner courtyard so one could see the hustle and bustle down below. Our room was neat, clean with comfy beds and pillows although not sure I needed two television sets in one suite. The bathroom was somewhat dated, but OK. Breakfast was great; the afternoon drink reception was just OK.

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Phoenix, United States
1 review
4 of 5 stars Reviewed September 25, 2013

The location is very convenient. Minutes to downtown and no fee for parking. Having a bedroom and living room is great when I'm traveling for work and with my family. I come to Austin often. I will stay here again.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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Midland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

Looking from the outside of the hotel I was thinking it was not going to be a nice place to stay, but I was pleasantly surprised. It was a gem inside. The opening was gorgeous and fabulous. Considering the doors to the room were facing the opening to the bar and restaurants, you would typically think it would be loud, but I did not hear a thing. The staffs were extremely friendly and eager to help everywhere I went. The breakfast was pleasing. I would definitely consider this place next time I travel to Austin with my family.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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Brownsville, United States
1 review
4 of 5 stars Reviewed September 23, 2013

Overall I was pleased with the accommodations. The hotel is very dated. I am accustomed to hotels with contemporary settings and fixtures; however, the overall hotel stay was a positive experience and the made to order breakfast and complimentary drinks at the evening reception makes up for it in a very big way. :)

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, TX
Top Contributor
322 reviews 322 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed September 20, 2013 via mobile

Room was well maintained n ac worked well. Didn't like being on 10th floor due to elevator wait times and HATED facing i35, I won't accept a west facing room again as it was too noisy for me in the bedroom. Friendly staff.

Stayed September 2013, traveled on business
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Additional Information about Embassy Suites Hotel Austin Central

Address: 5901 North I-35, Austin, TX 78723
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Hotel Austin Central 3*
Reservation Options:
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Also Known As:
Austin Embassy Suites
Embassy Suites Austin

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