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“Great place to stay” 5 of 5 stars
Review of Embassy Suites Hotel Austin Central

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Embassy Suites Hotel Austin Central
3.0 of 5 Hotel   |   5901 North I-35, Austin, TX 78723   |  
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Ranked #80 of 187 Hotels in Austin
Bangalore, India
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
“Great place to stay”
5 of 5 stars Reviewed August 13, 2012

Was there for 10 days on business trip and the stay was very memorable one. Staff are extremely cordial and special thanks to Ricardo, Maro & Jennifer for making the stay pleasant.
The place is very close to downtown or airport.
Pros: Good place and great staff
Cons: Had trouble with Keys couple of times and dead bolt

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAus, General Manager at Embassy Suites Hotel Austin Central, responded to this review, September 13, 2012
Thank you for spending your time here in Austin TX with us. I especially thank you for recognizing Ricardo, Maro, and Jennifer. I am very fortunate to have them on my staff and assisting our guests. I will print out your comments to make sure they get a chance to see them!

Hospitably yours,

Jim Reist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Iowa City, Iowa
Top Contributor
57 reviews 57 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 10, 2012

We were pleasantly surprised by the quality and great rates. Staff is very friendly, the made to order breakfast was amazing and FREE. The location is only a few minutes from downtown or the airport. Lake Travis is a 30min ride on a good day. Rooms are extra spacious and clean. I also can't remember the last time I was at a hotel that had free drinks from 5-7, which is really nice after a long drive/ long day of business.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 9, 2012

We stayed here last month as we had a sporting event at UT Austin. Location is good as it was only 4 miles from UT or 15 mins drive . I felt safe in the area. Lots of places for food and one cannot run out of places to eat.

Check in was a breeze and was greeted by a pleasant lady. We had a 2 Double bedroom suite. Room was clean and it was equipped with a small fridge and microwave , which came in very handy for us. The breakfast was good and the had hot food make to order. Think it starts at 6am on a weekday and 7am on Sundays.
The only complain I have of this place is that the bathroom needs an update. I think the water was leaking from the tub that led to the carpet being damp/wet 24/7. The tile on the walls also needs a good scrub too.

Otherwise , it's a great hotel. Very relaxed feel when you walk in. I will definitely stay in this hotel again , given the location , the hotel itself and the variety of restaurants in the area. Will definitely recommend it to others.

Room Tip: Away from the elevators are quieter...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dallas, tx
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 9, 2012 via mobile

Beds were great, very spacious, made to order free breakfast was better than any other breakfast I've had. Overall customer service was really good from front desk to cleaning people to breakfast staff. A+!

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas
Top Contributor
86 reviews 86 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 30, 2012

I have probably stayed in this hotel more than any other hotel in the country. It offers good sized rooms that are clean and reasonably priced. The location is good not great, and the design/look of the hotel and rooms is fine but could use an update. The staff has always been friendly and efficient. They have always been very accommodating of our small dog which is a big plus. The large open Atrium in the center is kept up well but acts as a giant amphitheater for the droves of children that are constantly running between the swimming pool and the Coy pond. This is an inevitability given that the hotel offers large multi-room suites for an affordable price (a large draw for families). Another positive is the daily breakfast. Lots of options, both typical continental fare as wells as some made to order hot items all included in the price of the room. Don't go expecting anything fancy but be assured that you will be staying at a well managed, clean and comfortable hotel.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 26, 2012

For an older Embassy Suites, I find that it has a lot of charm and was well maintained. The staff that checked me in were pleasant and helpful. They have a nice indoor courtyard with the eating area. They have a reception in the evening and a cook to order breakfast. The daily housekeeping in the room is done well. I have no real complaints except the location of the hotel. It is a little hard to get to when coming there from the office I go to but in the mornings going to the office it is very easy to just get on the freeway and go.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 24, 2012

My wife and I recently stayed at this property for two nights. Check-in was very quick and clerks were friendly. Evening manager reception was less than what I had expected as compared to Embassy Suites in the DFW Metroplex. Breakfast was very good. My only criticism would be the musty smell of the room. Made me think they used to allow smoking in the room. What I was impressed with was the service we got after check-out. My wife left a pair of prescription glasses in the room. Upon returning home, I called the hotel and spoke to Oscar and Corina. The glasses had been found by housekeeping and turned in. I asked that they be mailed COD, however I was told that the hotel would FedEx them to me at no cost. Glasses were returned in good condition. I was impressed.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Austin Central

Address: 5901 North I-35, Austin, TX 78723
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#55 Business Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Embassy Suites Hotel Austin Central 3*
Number of rooms: 260
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Also Known As:
Austin Embassy Suites
Embassy Suites Austin

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