I have stayed at this hotel many times for business and fun weekends. Checkin is always smooth and easy. The staff is friendly and helpful - they seem to be happy you are there. The outside and inside public areas are clean and fresh. The rooms are always clean, no smells and have plenty of hot water.

Hi my name is Casey Hertel, I am a person with a disability and confined to a wheelchair, I recently stayed 3 days in your Hotel and was amazingly pleased by it, the Staff was great an very helpful and did everything they could to accomodate us being people disabilities. Thank you, I will be sure to recommend this Hotel to everyone.

The hotel is beautiful and I have stayed here before for conferences so I know the hotel can handle large crowds. However, check-in is at 3pm and when I arrived at 5pm I had to wait along with 4 other guests for our rooms to be ready. The excuse we were given is that they had 300 people check out that morning. I got into my room at 5:30pm. I LOVE the room. I had an interior balcony on the 4th floor. It even had an air purifier! My other issue is the 3 extremely slow elevators. And the parking garage is not truck friendly.

Showing it's age but still a nice place to stay. Rooms overlook a charming courtyard and pool. Warm cookies upon check in (although we did have to ask this time). Located right between Papasitos & Papadeauxs.