We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Getting Pricey!” 5 of 5 stars
Review of Russell's Bakery

Russell's Bakery
3339 Hancock Dr, Austin, TX 78731
+1 512-419-7877
Website
Menu
Improve this listing
Ranked #678 of 3,123 restaurants in Austin
Cuisines: Bakery, Coffee Shop, Dessert, Sandwiches
Description: Russell's Bakery is a locally owned Austin bakery, coffee bar and cafe. We have been serving the Austin community for over 25 years. Our delicious cinnamon rolls are calling your name!
Restaurant details
Description: Russell's Bakery is a locally owned Austin bakery, coffee bar and cafe. We have been serving the Austin community for over 25 years. Our delicious cinnamon rolls are calling your name!
Austin, Texas
Top Contributor
127 reviews 127 reviews
89 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
“Getting Pricey!”
5 of 5 stars Reviewed May 12, 2013

Well, I only have 1 thing to say - why are your sugar cookies $4 a piece!!?? The other day, I ran in to buy my child a Texas Longhorn cut out cookie and imagine my surprise when you asked me to pay $4 for 1 cookie! WHAT??!! REALLY!!?? Guess I won't be going back.

Visited April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell M, Owner at Russell's Bakery, responded to this review, 2 weeks ago
There's nothing more frustrating than getting to a register and realizing the cost of something isn't what you were expecting. It looks like we weren't as clear as we could've been with our pricing, so I apologize for the misunderstanding. Our hand decorated cookies, like the one you bought, are cut, baked, dipped, and then hand painted, so we price them accordingly. We appreciate your feedback, as displaying clearer pricing is definitely something to consider. We hope you'll give us another chance to show you that your happiness is always top of mind here!

Take care and hope to see you soon,
Russell's Bakery Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

5 reviews from our community

80% Recommend
    4
    0
    1
    0
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bastrop, Texas
1 review
“Great place for lunch or a sweet treat!”
5 of 5 stars Reviewed October 6, 2010

Great sandwiches & soups and the most amazing baked goods in town!

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell M, Owner at Russell's Bakery, responded to this review, 2 weeks ago
Most amazing baked goods in town? You're making us blush! Thanks for all the love and hope to see you soon.

All the best,
Russell's Bakery Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Russell's Bakery also viewed

 

Been to Russell's Bakery? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Russell's Bakery, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.