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“Very good with upside potential to excellent” 4 of 5 stars
Review of Hotel Ella

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Hotel Ella
4.0 of 5 Hotel   |   1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill) (West Campus)   |  
Hotel amenities
Ranked #8 of 187 Hotels in Austin
Oyster Bay, New York
Top Contributor
69 reviews 69 reviews
25 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
“Very good with upside potential to excellent”
4 of 5 stars Reviewed January 1, 2014

We stayed here as a family for new year's Eve. The service is friendly and efficient. The food is very good. Rooms are big and bright with comfy beds. It's just opened so there are a few small things to improve on. There is no gym but they are building one. It's a boutique feel. Decent locale. Relatively expensive but overall a very peasant stay. I look forward to seeing the Ella again.

Stayed January 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, General Manager at Hotel Ella, responded to this review, January 5, 2014
Dear Whipple9:

Thank you for your review of Hotel Ella. We are so happy to hear that you found our service friendly and efficient as well as our food very good. The gym will be open and ready for guest use in early February 2014. We look forward to welcoming you back soon.
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144 reviews from our community

Traveler rating
    107
    21
    8
    6
    2
See reviews for
25
55
3
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Austin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2013

Delightful small hotel - a must stay here in Austin. Very professional and energetic staff. Pleasant atmosphere and clean accommodations. Good central location with plenty of options for things to do within walking distance.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, General Manager at Hotel Ella, responded to this review, January 5, 2014
Dear Richard and Lin:

Thank you for your review of Hotel Ella and for commenting that the hotel is a must stay in Austin. We are so happy to hear that you found the staff professional and energetic, our accommodation clean and the hotel in a central location walking distance to many things Austin. We look forward to welcoming you back soon.
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Austin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2013

While relatively new, the Hotel Ella staff are certainly there to please. Everyone was ready with a welcome and departing greeting and wanted to know how they could make your stay any better.

Room was very nice, bed was exceptional, bath is small but functional, bath products very nice.

Room service was good.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, General Manager at Hotel Ella, responded to this review, January 5, 2014
Dear Kerry W:

Thank you for your review of Hotel Ella and for commenting that the staff is here to please by offering to make your stay better. We are also happy to hear you found the room nice, exceptional bed and very nice L'Occitane bath products. We look forward to welcoming you back soon.
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Duluth
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 19, 2013

This hotel is a MUST stay in Austin. Everything was perfect, from the decor and the comfort to the friendliness and attentiveness of the staff. The room was luxurious in a glamour sort of decor. A Gem!

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Ella, General Manager at Hotel Ella, responded to this review, January 5, 2014
Dear MaribethAtlanta:

Thank you for your review of Hotel Ella. You are so kind to describe the hotel as a must stay in Austin and a gem. We are so glad to hear you found the staff friendly and attentive as well as your room luxurious. We look forward to your return to Austin and Hotel Ella.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2013

I live in Austin, so it was difficult trying to narrow down a place to stay due to all the great choices but as fate would have it, Hotel Ella was the perfect choice. Luxurious. Friendly. Clean. Safe.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2013

Stayed 5 nights at the hotel. The location provides easy access to all of downtown Austin and the surrounding hill country. Our room was quiet and very comfortable. The staff is professional and very helpful and friendly. The dining is a foodies delight! When visiting Austin this is where we will always stay. Highly recommended!

Room Tip: Ask for a junior suite in the annex.
See more room tips
  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 5, 2013

My wife and I had a fantastic stay - the rooms were great and the staff went out of their way to ensure we had an amazing stay. All were very friendly and helpful - we wanted to explore Austin and they provided us a great plan and walked us through the highlights. I read the earlier comments about staff - I wonder whether there was a training issue, because we only had a quality experience.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ella

Address: 1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill)
Location: United States > Texas > Austin > West Campus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Austin
#4 Business Hotel in Austin
#8 Family Hotel in Austin
#10 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Ella 4*
Number of rooms: 47
Official Description (provided by the hotel):
Located near the heart of downtown Austin and within walking distance of the University of Texas, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin's original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers a picture-perfect setting for vacations, staycations, weddings, meetings and more. With 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking our front lawn, Hotel Ella features beautifully designed outdoor and indoor spaces-including a recently renovated ballroom-that will add timelessness and simple elegance to any event. In true Texan style, guests will be treated to a superior level of personalized service and exceptional dining during their stay. ... more   less 
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin

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