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“QUICK IN AND OUT” 3 of 5 stars
Review of Clarion Inn Austin North

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Clarion Inn Austin North
2.5 of 5 Hotel   |   7928 Gessner Drive, Austin, TX 78753 (Formerly Best Western)   |  
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Ranked #114 of 190 Hotels in Austin
Conroe, Texas, Usa
1 review
“QUICK IN AND OUT”
3 of 5 stars Reviewed May 16, 2013

Have stayed here before...its close to what I am in town for...mostly clean...its always noisy, the pool inside contributes to that, I'm sure...morning breakfast is great! but the overall price is a bit high

  • Stayed May 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, June 19, 2013
Thanks Brian for your feedback that we always highly value and appreciate, also it allow us to meet and exceed our guests' expectations. Please let us place you away from the pool side in your next visit as they are quieter rooms for sure.
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159 reviews from our community

Traveler rating
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    34
    37
    18
    19
See reviews for
46
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Austin, Texas, Usa
1 review
3 of 5 stars Reviewed May 14, 2013

I tried to book a room directly with this hotel, but because of a corporate discount, was directed to call the 1-800 number. The operator was friendly and helpful as she booked my room. We completed the booking and she asked if i'd like the confirmation number. i replied that emailing it was sufficient. Fours hours later, when i arrived at the hotel, they had no record of my reservation, nor did I receive an email confirmation. Fortunately the hotel was able to book the room, and extended the discount, although they pointed out their displeasure. It all worked out, but could have been less problematic.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, May 16, 2013
Thank you for your feedback and we are glad that you had a good stay with us. Nonetheless, we do apologies for the inconvenience has occurred during the booking as the national agreement should be booked through our Best Western International channel, and for some reason and we believe due to system defect, we have not received the booking and you never received the email confirmation. This incident has never happened before and I am sure it won’t be a case in future.
We look forward to welcoming you back to our hotel in your next visit to Austin, and please feel free to contact me directly for any assistance
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new mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 30, 2013

I like this part of town when I am in Austin, close to expressway and places to eat. The breakfast was good as they would make eggs/waffles the way you like and had a selection of bacon, sausage, etc. Hotel is a bit older and because of the atrium design was a bit noisy, the doors on the room slam loudly and i was awoken early each morning by this.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, May 16, 2013
Thanks for your feedback, which we always take pride of. On your next stay in Austin, please inform our staff at front desk to offer you a quiet room where is located away from the breakfast area; I am sure your next stay will be enjoyable and comfortable

We look forward to welcoming you back to Best Western Atrium North
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1 review
4 of 5 stars Reviewed April 8, 2013

Tucked neatly under the 183 flyby. This location is quiet and feels secluded but has easy access to 183 and the city.
Once you step inside the elegant lobby there is comfortable seating for lounging and guest computers for your convenience.
Leaving the lobby area is where the real Oasis begins. The heated indoor pool and sauna and cafe, take up the enterior of the main floor. Glass elevator overlooking the atriums interior, transport you to you floor. All the rooms surround and open onto the atrium. For me It has the wonderful vibe of an Oasis. and the rooms are well maintained and nicely appointed. The staff could not be more helpful or pleasant. This is my favorite place to stay when visiting Austin whether for business or pleasure.


  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, April 10, 2013
Thank you for the feedback, we surely appreciate your nice words and glad to know your stay with us was pleasant. We look forward to welcoming you back to Best Western Atrium North for your leisure or business visits to Austin
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Wharton, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

We choose this Hotel cause it had an inside Pool and we took our Granddaughter to Austin to visit the state capitol and parks in the area, Pool was nice being inside cause in Texas you never know from hour to hour what kind of weather you may have, this way there was no reason we could not swim and enjoy ourselves swimming which made a very pleasant stay and enjoyed the sauna.

Room Tip: If I was to book this hotel again I would think real hard if they were booked and only a few rooms l...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, April 10, 2013
Thanks for the review and we are glad to hear that you all have enjoyed your stay with your granddaughter in Austin and the hotel was part of it. We look forward to welcoming you back to our Best Western Atrium North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 8, 2013

Great location which is convenient to the expressway and eating locations. The hotel is large in atmosphere due to the atrium gives a nice differnence compared to others. At night, it is very dark inside the atrium. The inside pool was a added surprise. The breakfast buffet was average - it got crowed which created a problem for seating.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, April 10, 2013
We do highly appreciate your feedback, and we will sure use it to improve our hotel to make the stay of our guests more comfortable and successful. We look forward to welcoming you back to Best Western Atrium north in your next visit to Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
5 of 5 stars Reviewed April 8, 2013

what started out as a mistake I made in reserving this room was quickly corrected by the clerk at the front desk. Once that was taken care of, we went to our our room and to our surprise we was being escorted to the room and the door opened by the escort. The next four days was like being at home, started every morning with a super breakfast and return to a clean room. Will stay here again when in Austin.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, April 10, 2013
Thank you for your review, and we are always pleased to provide a superior customer care. We look forward to welcoming you back to our Best Western Atrium North
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Clarion Inn Austin North

Address: 7928 Gessner Drive, Austin, TX 78753 (Formerly Best Western)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #114 of 190 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Austin North 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
We are conveniently located off Interstate 35, the Clarion Inn Austin North in Austin, TX offers easy access to Texas Memorial Stadium, as well as a variety of other attraction, including: Austin Convention Center Texas State Capitol Bob Bullock Museum Pickle Research Campus LBJ Library ... more   less 
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Also Known As:
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western

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