I tried to book a room directly with this hotel, but because of a corporate discount, was directed to call the 1-800 number. The operator was friendly and helpful as she booked my room. We completed the booking and she asked if i'd like the confirmation number. i replied that emailing it was sufficient. Fours hours later, when i arrived at the hotel, they had no record of my reservation, nor did I receive an email confirmation. Fortunately the hotel was able to book the room, and extended the discount, although they pointed out their displeasure. It all worked out, but could have been less problematic.
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- Also Known As:
- Best Western Atrium North Hotel Austin
- Best Western Hotel Austin
- Best Western Austin
- Austin Best Western