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“Spring Break Getaway” 4 of 5 stars
Review of BEST WESTERN Atrium North

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BEST WESTERN Atrium North
2.5 of 5 Hotel   |   7928 Gessner Drive, Austin, TX 78753-6506 (Downtown)   |  
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Ranked #105 of 182 hotels in Austin
Wharton, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Spring Break Getaway”
4 of 5 stars Reviewed April 8, 2013

We choose this Hotel cause it had an inside Pool and we took our Granddaughter to Austin to visit the state capitol and parks in the area, Pool was nice being inside cause in Texas you never know from hour to hour what kind of weather you may have, this way there was no reason we could not swim and enjoy ourselves swimming which made a very pleasant stay and enjoyed the sauna.

Room Tip: If I was to book this hotel again I would think real hard if they were booked and only a few rooms l...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review, April 10, 2013
Thanks for the review and we are glad to hear that you all have enjoyed your stay with your granddaughter in Austin and the hotel was part of it. We look forward to welcoming you back to our Best Western Atrium North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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137 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
  • German first
  • Spanish first
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English first
San Antonio, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 8, 2013

Great location which is convenient to the expressway and eating locations. The hotel is large in atmosphere due to the atrium gives a nice differnence compared to others. At night, it is very dark inside the atrium. The inside pool was a added surprise. The breakfast buffet was average - it got crowed which created a problem for seating.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review, April 10, 2013
We do highly appreciate your feedback, and we will sure use it to improve our hotel to make the stay of our guests more comfortable and successful. We look forward to welcoming you back to Best Western Atrium north in your next visit to Austin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
5 of 5 stars Reviewed April 8, 2013

what started out as a mistake I made in reserving this room was quickly corrected by the clerk at the front desk. Once that was taken care of, we went to our our room and to our surprise we was being escorted to the room and the door opened by the escort. The next four days was like being at home, started every morning with a super breakfast and return to a clean room. Will stay here again when in Austin.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review, April 10, 2013
Thank you for your review, and we are always pleased to provide a superior customer care. We look forward to welcoming you back to our Best Western Atrium North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterrey, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2013

Nice hotel, comfortable room, everything in working order, convenient location (five minute drive to downtown). The staff did their job, although not going out of their way to be extra helpful which would have been nice.

The hotel has a central (indoor) courtyard where the pool and some tables are located, while the rooms are placed around this. This could easily cause a noise problem for the guests on the first floor, some rooms have the door literally a few feet from the pool. Luckily I was on the third floor and had no issues.

Room Tip: Keep away from first floor rooms to avoid noise.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review, April 3, 2013
Thank you for your feedback and appreciate the time to add your review. We always do our best to exceed our guest’s expectations, so my apologies for the staff not coming out of their ways to make your stay even better. In regards of the rooms by the swimming pools, usually these rooms are assigned to special request from guests as they may have their kids with them and would like to be close to the pool.
We look forward to welcoming you again to Best Western Atrium North at your next visit to Austin, Texas.
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Fort Worth, Texas, Usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed March 1, 2013

We stay here often. This time, the AC was faulty in our room. We were quickly moved to a different room. The pool is pretty loud in the evening. The breakfast is great! It's convenient for me. Thank you.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review, March 13, 2013
Thank you Gary P for your comments and review on Trip Advisor; your feedback is much appreciated, which keep us improve our service to our esteemed guests to meet and exceed their level of comfort expected. We always like to welcome you back to Best Western Atrium North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Atrium North

Address: 7928 Gessner Drive, Austin, TX 78753-6506
Phone Number:
Location: United States > Texas > Austin > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #105 of 182 hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Atrium North 2.5*
Official Description (provided by the hotel):
Best Western Atrium North is located in the heart of North Austin with easy access to all the major highways and provides ideal accommodations for all type of travelers.Whether traveling for business or pleasure, the BEST WESTERN Atrium North has it all! Within reach of the famous Austin Convention Center, the Texas State Capitol, and the Bob Bullock Museum. J.J. Pickle Research Campus and LBJ Library, this location is also a home to many large corporations including IBM, Siemens, AT&T, Citizens Insurance and not to forget our pride – Texas Longhorns at University of Texas Austin.The hotel is located within six miles away from the 6th Street entertainment district and the Arboretum & Domain Shopping Centers, where you can enjoy many fabulous restaurants, shopping, and other sights and sounds of Austin, Texas. BEST WESTERN Atrium North offers exceptional amenities, superior customer service and a convenient location at an attractive rate. Enjoy our spacious rooms with complimentary high-speed wireless internet access, cable satellite television, and refrigerator, microwave and coffee service. Our guests are greeted with a complimentary full hot breakfast, and can indulge in our indoor heated-swimming pool with a dry sauna, and a 24-hour gym facility. Our business center area is available to our guests for quick and convenient internet browsing and printing.BEST WESTERN Atrium North is an atrium-style hotel with direct interior access to the rooms. Our sleeping rooms are offered with a variety of options such as smoking and non-smoking preferences, handicap accessible, and standard rooms or upgraded whirlpool rooms. We are a pet friendly hotel where we welcome your pet, up to 20 pounds. Service animals are always welcome with no weight limit.With our around-the-clock professional and attentive guest service team, your stay with us will be comfortable and memorable. We look forward to welcoming you to our BEST WESTERN Atrium North in Austin, TX. ... more   less 
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Also Known As:
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western

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