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“Austin suprise” 5 of 5 stars
Review of Clarion Inn Austin North

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Clarion Inn Austin North
2.5 of 5 Hotel   |   7928 Gessner Drive, Austin, TX 78753 (Formerly Best Western)   |  
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Ranked #113 of 190 Hotels in Austin
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159 reviews from our community

Traveler rating
    51
    34
    37
    18
    19
See reviews for
46
28
14
41
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Fort Worth, Texas, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 17, 2013

In the on-line reservation information it was stated that a FEE would be charged if the cancellation was not in accordance with stated policy.
Wow, to my surprise, the fee which I expected ($25 to $50) and would have gladly paid, turned out to be the entire room rate for the first night. I think they should have stated "first night room rate" instead of the "FEE" which was not defined.
My wife was ill with the winter flu, and our trip was delayed until a later date. No exceptions were accepted for their policy, so we will no longer be staying at Best Westerns.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review, February 14, 2013
We are terribly sorry for the inconveince. Please note that each website phrase the cancellation policy on their own wording. Furthermore, Please call me to the hotel and I would like to make it right as we do understand last minute emergency.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laredo, Texas, USA
1 review
5 of 5 stars Reviewed December 26, 2012

I have been staying at this hotel for years. I used to take my children and now I take my grandchildren. Although the mall that this hotel is close to (HIghland Mall) is now closed, it is still close to the relatives and friends that I visit. I love the indoor pool and the breakfast. The cook is the greatest! He has been there for years! The value can't be beat!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas, USA
1 review
4 of 5 stars Reviewed December 20, 2012

We had cr card guaranteed our room for very late arrival. Upon arrival, two room assignments were bailed as not acceptable. 3rd room assignment was very nice.
1 not clean issue
2 door lock issue
2 great

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
1 review
3 of 5 stars Reviewed December 5, 2012

Stayed for 5 nights. The room was always clean, the was bed comfortable. Breakfast was very good. A/C heating unit was too loud, in-room microwave burned my food, and the internet connection was poor.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn Austin North

Address: 7928 Gessner Drive, Austin, TX 78753 (Formerly Best Western)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #113 of 190 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Austin North 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
We are conveniently located off Interstate 35, the Clarion Inn Austin North in Austin, TX offers easy access to Texas Memorial Stadium, as well as a variety of other attraction, including: Austin Convention Center Texas State Capitol Bob Bullock Museum Pickle Research Campus LBJ Library ... more   less 
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Also Known As:
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western

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