To Whom It May Concern,
I work in the entertainment business and I had a show in New Braunfels, TX on July 13. I was scheduled to stay in a New Braunfels hotel from July 13-14, 2013. At the last minute, my hotel arrangements were changed and I had to stay in Austin at the Courtyard by Mariott Austin Airport. So I was not in the best of moods when I was waiting for the hotel shuttle at the airport.
However from my first encounter with the Courtyard's shuttle driver through my entire stay at the hotel, the staff made me feel comfortable and well treated. Taylor G. was especially helpful with providing a comfortable room for my stay. Taylor also let me know about the dining options inside and outside of the hotel. And she even provided the number for a town car service which I used for a tour around the city.
I enjoy living in Scottsdale. Arizona. However, if I had to move, I would strongly consider the city of Austin, TX. The main reason for my consideration is the trip I took to Austin, and the wonderful treatment I received from Taylor G. and the entire staff at the Courtyard by Marriott Austin Airport.
Taylor G. and the staff there are truly a credit to your company.