Always enjoyed staying here before and they continue to have friendly folks providing good service. Asked Emily about a late checkout after a lunch meeting, and after checking the day's availability, she happily OK'ed my request.
But one negative note was the hot water situation on the 5th floor. After calling the front desk (and they offered to move me but it was 11:00 PM and I was settled in), they told me to run shower ten minutes to produce hot water. Hey people, there's a drought going on and you really have to do something about this huge waste of water.