I recently spent a week in Austin for work and stayed at the Courtyard. Each morning breakfast was good and the staff at breakfast was very attentive. The front desk clerks were always available and helpful too. As most of these reviews mention, Jen in the bar is absolutely the best. She has the ability to relate to all guests and her service is remarkable. She is very knowledgeable and makes it a point of remembering her guests. Always with a smile on her face & making someone feel like they are "home". If you ever need to stay in Austin, I highly recommend this hotel and definitely pop in for a drink or dinner in the bar with Jen.