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“never again” 2 of 5 stars
Review of Super 8 Austin/Dtwn/Capitol Area

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Super 8 Austin/Dtwn/Capitol Area
2.0 of 5 Motel   |   1201 North I-35, I-35 and 12th Street, Austin, TX 78702 (East Austin)   |  
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Ranked #113 of 191 Hotels in Austin
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301 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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1 review
3 of 5 stars Reviewed October 2, 2013 via mobile

Very good position. Close to center town. Advisable for whom travel by car around the Austin Area. Houskeeping very bad. Room non tied for 2 days even if asked.
Kind people at check in and very comfortable parking lot. Noisy air conditioner. Advisable for people that non sensitive to noise during night.
If you need a simple and easy place to stay it is ok.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1 review
4 of 5 stars Reviewed September 22, 2013

The property looks a little rough on the outside, but the rooms have been redone and are clean. The only complaint I had was there was a loud group of college kids out by the pool at 2 am making lots of noise and no one from the hotel took care of the situation.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlothian, Texas
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 15, 2013

We had a one night stay on September 10th.We got there a little after 2:30 PM. I will begin by saying that the lady at the front desk was courteous, did her best and was helpful when I needed directions but it did take a good 30 minutes or so to get checked in with a reservation in hand. There was one couple ahead that was trying to get a room and the phone ringing off the hook while the lobby was filling up as she was telling us all that she is waiting on the cleaning staff to be done by 3:00PM. Then when it got closer to 3 she started talking about 10 more minutes making it almost 40 minutes to get checked in. So others are correct that they will not let you check in early at all and I think the cleaning thing was a [--] excuse to make us all wait until 3. I didn't like it either because there was one easy option for food-the mexican restaraunt across the street but it didn't look like it was open. They have a room service menu if you want to pay 15 or 18 bucks for a sandwich. Also, if you are going to attend an event at the new Austin 360 Ampitheatre, this isn't the right place to stay. Shoot for the other Super8 on HWY 71 close to the airport. It's a little more expensive but it's much closer and looks nicer. The room at this one had a weird smell, old, wore out light switches, dusty, dirty base boards and dusty fan in bathroom, dinky, mismatched pillows with stains on the carpet. There was a hide a bed couch but I don't know how you'd use it because it's blocked by the bed, (also had stains and trash in it). I guess it depends on how picky you are but this place was kinda skanky to me. Bed was comfortable besides the pillows and it had a good air conditioner. Funny part is that there are signs in the rooms that threaten a 150.00 cleaning charge added to your account if you smoke in the room. That was laughable. As bad as I hate cigarettes, a Marlboro probably would have made the room smell better.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Austin/Dtwn/Capitol Area

Address: 1201 North I-35, I-35 and 12th Street, Austin, TX 78702
Phone Number:
Location: United States > Texas > Austin > East Austin
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #113 of 191 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Austin/Dtwn/Capitol Area 2*
Number of rooms: 60
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Also Known As:
Super 8 Motel Austin Downtown Hotel Austin
Super 8 Austin
Super Eight Austin
Austin Super 8
Austin Super Eight

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