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Courtyard Austin Downtown / Convention Center: Traveler Reviews

3.0 of 5
300 E 4th St, Austin, TX 78701 (Downtown)
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Courtyard Austin Downtown / Convention Center
Ranked #44 of 179 hotels in Austin
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139 reviews from our community

    Trip type
Traveler rating
    44
    71
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    6
    2
Date Rating
Top Contributor
70 reviews 70 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“Nice Location, Good Staff”
4 of 5 stars Reviewed November 18, 2012

Friendly staff and a nice location. Prices spiked during the F1 weekend, so I can't say it was a good value. But easy walking distance to everything downtown - and very quiet! Rooms are pretty standard for a business hotel.

There is a Starbucks and a Champions in the lobby - which is very convenient for coffee and/or a quick bite to eat.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RedMustang56 about Courtyard Austin Downtown / Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, Manager at Courtyard Austin Downtown / Convention Center, responded to this review
November 26, 2012
RedMustang56,
First, Love your TripAdvisor handle! More importantly, thank you for your business and for taking time to post a review on you recent visit! F1 was an amazing event and having the Fan Fest just down the street was fantastic! We look forward to being you choice hotel while in Austin!
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Corpus Christi, Texas, United States
1 review
1 helpful vote 1 helpful vote
“Great location!”
4 of 5 stars Reviewed November 14, 2012

My husband and I booked this hotel 2 days before our sudden trip to Austin. The location is just right at the heart of downtown, where 6th street, Capitol, warehouse & 2nd street district can be reached on foot. The room is clean and nice, not too fancy. Service is just okay. By the time we stayed the hotel was really crowded. The guests were coming for conference, I guess. I was hoping they put more people in concierge desk. It took us more than 15 mins to buy candy from the shop, because we have to pay it in the concierge. Overall, we would recommend people to stay here and book earlier to get better price.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
Ask Intan W about Courtyard Austin Downtown / Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review
November 15, 2012
Intan W,
Thank you for your review. I will look at our Front Desk staffing durring our peak check in periods so we can expedite future market purchases. Agagin, thank you and we look forward to having you as a guest for years to come.
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Clifton, New Jersey
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Nice Hotel, Staff and Location!”
4 of 5 stars Reviewed November 6, 2012

I stayed between Oct 31-Nov 4th.

This hotel is perfect for your next trip to Austin whether it's business or pleasure. The hotel is located right across the street from the Convention Center. 2 Blocks from non stop entertainment of 6th Street and near many resturants. The staff was very professional. The room was nice, no complaints. Starbucks and Champions Resturant were located witihn the hotel, no issues with either one. If you're looking for a nice place to stay in Austin, this is the one.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask njdrum about Courtyard Austin Downtown / Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review
November 15, 2012
njdrum,
I thank you for spending you time in Austin at our hotel. Our team looks forward to entertaining on your next visit to town!
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Cypress, Texas, United States
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
“Great hotel for conventions”
3 of 5 stars Reviewed November 6, 2012

My son and I stayed here during Austin Comic Con due mainly to the location. The hotel is directly across the street from the Convention center and in the middle of downtown, so the location is ideal.

The rooms are clean and comfortable, but nothing extra ordinary. The housekeeping was very late in the afternoon, so plan on that. We wanted to rest during the afternoon after spending the morning at the convention center, but left when housekeeping arrived. Water pressure and hot water were fine.

We tried the local hotel restaurant the first night (Champions) and it was average. They have a nice bar with TVs, so it would make a good spot to drink and watch a game, but not for food. Luckily there are a ton of restaurants downtown, so you have a lot of choices for lunch and dinner. As for breakfast, there is a Starbucks attached to the hotel, so we had coffee and breakfast sandwiches there.

Room Tip: Try to pick a room away from the elevators. We found out that it can get noisy at night due to pr...
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Norman M about Courtyard Austin Downtown / Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review
November 15, 2012
Norman M,
Thank you for taking time to let us know about your recent visit. When in town for next years Comic Con just let us know when you are going out for the day and we can have your room cleaned durring that time. Our Housekeepers start at 9am and finish their last rooms around 430pm but we are always ready to work with your schedule so you can get some well needed rest! In Champions we offer our daily menu along with our Seasonal menu that focuses on local produce and several healthy seasonal options.
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Eugene, Oregon
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Great for a business traveler”
4 of 5 stars Reviewed November 5, 2012

My stay at the Courtyard was quite nice. The location right in downtown Austin was just right for my business trip. Lots of dining choices nearby. Hotel service was great. There is a good amount of construction in downtown Austin right now, but you could still get around on-foot easily. This is a standard Courtyard except for the fact it adjoins a Residence Inn. The fitness center is located on the Residence Inn side and the Residence Inn side provides complimentary afternoon cookies for their guests. The Courtyard just has flavored water or coffee in for their guests. The Courtyard had some evening music in the lobby, a guitarist one night. That was fine, but it would be nice if they provided a manager's reception. (I was there two nights mid-week.)

Room Tip: If flying into the Austin airport, there is a $1 bus to downtown that drops off two blocks from the...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lolawally about Courtyard Austin Downtown / Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottAustinDT, General Manager at Courtyard Austin Downtown / Convention Center, responded to this review
November 15, 2012
lolawally,
Thank you for choosing to stay the Courtyard Downtown Austin. You found those Residence Inn Cookies! I will look into that mid week managers reception, great idea.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Austin Downtown / Convention Center

Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Courtyard Austin Downtown/ Hotel
Courtyard Austin Downtown
Courtyard Austin
Austin Courtyard
Austin Marriott
Address: 300 E 4th St, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin > Downtown
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Onsen Hotels in Austin
#32 Business Hotels in Austin
#45 Family Hotels in Austin
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 
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