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“DOK Assembly” 4 of 5 stars
Review of Wyndham Garden Austin

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Wyndham Garden Austin
3.5 of 5 Hotel   |   3401 South IH-35, Austin, TX 78741   |  
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Ranked #73 of 184 Hotels in Austin
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856 reviews from our community

Traveler rating
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    287
    149
    74
    39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
KILLEEN
1 review
4 of 5 stars Reviewed January 30, 2013

The room and location was nice, but upon entering our room I noticed the trash wasn't emptied, towels were still dirty, and there was a glass left over from the previous guest. Housekeeping came and cleaned it all up, but my thought of the place was already tarnished, I kept wondering if the bedding was actually clean or just nicely made. The bar was really nice, even though the bartender wasn't the nicest. In spite of all the things that could have been better I would probably stay at this location again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review, February 5, 2013
Thank you very much for your honesty about your stay. Feedback like yours is so important to our continued improvements and upon reading your review we immediately set to finding out what went wrong in housekeeping and have corrected the problem. We pride ourselves on our friendly staff and will continue to work with our staff on the importance of taking great care of our guests. We’ve reviewed your comments with all the staff, including the bar. We look forward to your next visit. Casandra Kokoska Guest Services Manager, Tito Garza Housekeeping Manager, and Braden Williams Outlets Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chantilly, Virginia, United States
1 review
5 of 5 stars Reviewed January 30, 2013

After a long day of flight delays, hassling with changing rental cars and then having to land in Austin instead of Houston, we booked in to Wyndham in Austin. When we arrived after 1am, hungry, completely exhausted and stressed, the front desk clerk, Ruth, took great care of us. She even went to their kitchen to find something for my wife (diabetic) to eat since there was nothing within walking distance of the hotel. Her positive attitude and sincere concern for our well being were greatly appreciated after the long day. We only wish we could have stayed longer. If we are ever back in Austin, I know what hotel we will try to book!

Room Tip: Cannot comment on kids activities and spa because we did not stay long enough. The outdoor pool and...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review, February 5, 2013
Thank you on behalf of Ruth and the entire Wyndham Austin Family for your lovely review. It means so much to us that you took the time to share your experience about Ruth with us. She’s a great asset to our hotel and we’re so glad you got to meet her. I shared your comments with her and she’s been all smiles ever since. We do our very best here to make sure that our guests have a great experience and when our customers reach out and let us know about their visits, it makes our day. We can’t wait to see you again. Casandra Kokoska Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Austin

Address: 3401 South IH-35, Austin, TX 78741
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Best Value Hotel in Austin
#57 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Garden Austin 3.5*
Official Description (provided by the hotel):
Just 3 miles from downtown Austin and 4 miles from the airport, the Wyndham Garden Hotel is a prime destination. Enjoy easy access to the city's high-energy music, sports, university, arts, and business districts while delighting in a backdrop of scenic Texas Hill Country. Wyndham has teamed with post-modernist design legend, Michael Graves, to create a refreshing hotel experience. The result: upscale but affordable Texas Hill Country accommodations with unique features and products for an unforgettable Austin getaway. ... more   less 
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Also Known As:
Wyndham Garden Hotel And Woodward Conference Center
Wyndham Garden Hotel & Woodward Austin
Wyndham Austin
Austin Wyndham

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