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All 179 Austin hotels

Wyndham Garden Austin: Traveler Reviews

3.5 of 5
3401 South IH-35, Austin, TX 78741
Hotel amenities
Wyndham Garden Austin
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76%
Ranked #42 of 179 hotels in Austin
Most recent review
4 of 5 stars Reviewed February 7, 2013
LeagueCityWalker League City
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435 reviews from our community

Traveler rating
    176
    145
    60
    32
    22
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Families
86
 
Couples
83
 
Solo
36
 
Business
190
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
League City
1 review
4 of 5 stars Reviewed February 7, 2013

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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Ask LeagueCityWalker about Wyndham Garden Austin
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
CKokoAUSWC, Outlets Manager at Wyndham Garden Austin, responded to this review
February 20, 2013
We take your feedback very seriously and are very pleased to hear you enjoyed our clean rooms and pleasant staff. Please accept my apologies for the service issue you experienced in our restaurant. I have tracked down which employees were on duty during your visit and have counseled them accordingly. Excellence is what we strive for in all areas of the hotel and without feedback, both positive and negative, we would not be able to correct problems like this when they arise. Next time you stay please give the restaurant another chance to show you how we have improved. Braden Williams Outlets Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Amarillo
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 4, 2013

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
Ask JOY L about Wyndham Garden Austin
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review
February 5, 2013
Thank you for your candor regarding your visit. We take your feedback very seriously and use it to improve every room and standard here to ensure our guests a great experience. Please accept our apologies for the issues you experienced during your visit. I’ve shared your review with both my housekeeping and engineering manager. Engineering has addressed the thermostat, bathroom fan, and air conditioner and our housekeeping team has deep cleaned the hall carpet. I hope you’ll give us a second chance to provide you with a wonderful stay. Casandra Kokoska Guest Services Manager
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Corpus Christi
1 review
5 of 5 stars Reviewed February 1, 2013

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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Ask LAUREN L about Wyndham Garden Austin
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review
February 5, 2013
We are so pleased to hear that your birthday visit was so wonderful. We do our best to make sure your stay is grand and I’m glad my staff was able to assist you with your pictures. Thank you for your nice words about our music themed lobby, large counter space in our rooms, and our friendly staff. We hope to see you for your next birthday too. Casandra Kokoska Guest Services Manager
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KENNETT SQUARE
1 review
5 of 5 stars Reviewed January 30, 2013

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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Ask WILLIAM P about Wyndham Garden Austin
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review
February 5, 2013
Thank you for your kind review of the Wyndham Garden in South Austin. We appreciate your mention of our comfortable clean rooms, free internet, and desk space. We’re very pleased that you also enjoy our coffee shop. We hope to see you again soon. Casandra Kokoska Guest Services Manager
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KILLEEN
1 review
“Need Improvement”
4 of 5 stars Reviewed January 30, 2013

The room and location was nice, but upon entering our room I noticed the trash wasn't emptied, towels were still dirty, and there was a glass left over from the previous guest. Housekeeping came and cleaned it all up, but my thought of the place was already tarnished, I kept wondering if the bedding was actually clean or just nicely made. The bar was really nice, even though the bartender wasn't the nicest. In spite of all the things that could have been better I would probably stay at this location again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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Ask JESSICA Y about Wyndham Garden Austin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review
February 5, 2013
Thank you very much for your honesty about your stay. Feedback like yours is so important to our continued improvements and upon reading your review we immediately set to finding out what went wrong in housekeeping and have corrected the problem. We pride ourselves on our friendly staff and will continue to work with our staff on the importance of taking great care of our guests. We’ve reviewed your comments with all the staff, including the bar. We look forward to your next visit. Casandra Kokoska Guest Services Manager, Tito Garza Housekeeping Manager, and Braden Williams Outlets Manager
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Additional Information about Wyndham Garden Austin

Also Known As:
Wyndham Garden Hotel & Woodward Austin
Wyndham Garden Hotel & Woodward
Wyndham Garden Hotel And Woodward Conference Center
Wyndham Austin
Wyndham Garden Hotel And Woodward
Austin Wyndham
Address: 3401 South IH-35, Austin, TX 78741
Region: United States > Texas > Austin
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotels in Austin
#28 Business Hotels in Austin
#41 Family Hotels in Austin
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Just 3 miles from downtown Austin and 4 miles from the airport, the Wyndham Garden Hotel is a prime destination. Enjoy easy access to the city's high-energy music, sports, university, arts, and business districts while delighting in a backdrop of scenic Texas Hill Country. Wyndham has teamed with post-modernist design legend, Michael Graves, to create a refreshing hotel experience. The result: upscale but affordable Texas Hill Country accommodations with unique features and products for an unforgettable Austin getaway. ... more   less 
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