The room and location was nice, but upon entering our room I noticed the trash wasn't emptied, towels were still dirty, and there was a glass left over from the previous guest. Housekeeping came and cleaned it all up, but my thought of the place was already tarnished, I kept wondering if the bedding was actually clean or just nicely made. The bar was really nice, even though the bartender wasn't the nicest. In spite of all the things that could have been better I would probably stay at this location again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 5, 2013
Thank you very much for your honesty about your stay. Feedback like yours is so important to our continued improvements and upon reading your review we immediately set to finding out what went wrong in housekeeping and have corrected the problem. We pride ourselves on our friendly staff and will continue to work with our staff on the importance of taking great care of our guests. We’ve reviewed your comments with all the staff, including the bar. We look forward to your next visit. Casandra Kokoska Guest Services Manager, Tito Garza Housekeeping Manager, and Braden Williams Outlets Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.