Stayed at this location on business travel for two nights in mid-May. Arrived quite late at night and was pleased to see that the hotel had a small pantry with frozen dinners and snacks (microwaves in-room). Service was good throughout my stay.
The room itself was dated and rundown. All the bedsheets and pillowcases had holes in them, which I find unacceptable. Mattress was worn and soft in the middle. Room had clearly not been updated in 20 years or more. Another disappointment was the bathroom; it was not clean. It looked like the previous guest had spilled a coffee across the whole bathroom; I kept seeing brown spots and streaks that looked like dried coffee. This is something the cleaning staff definitely should have noticed and cleaned.
Hotel served a complimentary breakfast which was decent; cereals, oatmeal, fresh fruit, pancakes, etc. Common areas were kept clean and were fairly well appointed.
Overall, it was reasonable for the price. However, I would recommend to the hotel to put some money into new sheets and a few room upgrades.
- Official Description (provided by the hotel):
- The Holiday Inn Express Austin NW hotel is an all-suite hotel offering 65 100% non-smoking spacious suites with 37' LCD TV, complimentary Smart Start breakfast, and free high-speed Internet access. The hotel features an outdoor pool and whirlpool, a fitness center, business center and guest laundry facility. Located in Northwest Austin, we are next door to Lakeline Mall and convenient to many fine restaurants in the area. If you are in town for business, we are located very near major corporations like State Farm, 3M, Freescale Semiconductor, Applied Materials, EMD's, Flextronics, Cisco and IBM. Lake Travis is just minutes away with breathtaking views and spectacular water sports and activities. For golfers, there are over five golf courses nearby to challenge any golfers. Visit Austin, TX and Stay Smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Austin
- Austin Holiday Inn