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“Great place to stay” 5 of 5 stars
Review of Holiday Inn Express & Suites Austin NW

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Holiday Inn Express & Suites Austin NW
2.5 of 5 Hotel   |   12703 FM 620 N., Austin, TX 78750 (Northwest Austin)   |  
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Ranked #73 of 183 hotels in Austin
Asheville, North Carolina
Top Contributor
128 reviews 128 reviews
20 hotel reviews
Reviews in 42 cities Reviews in 42 cities
66 helpful votes 66 helpful votes
“Great place to stay”
5 of 5 stars Reviewed November 15, 2012

We were in town for a family event; and this location and property was new, clean, safe and relaxing. They served a full breakfast every morning and cookies in the afternoon. The staff were friendly and gave us good sugesstions on places to eat at or to visit. This place is equally attractive to those on pleasure trips, business trips or for families.

Room Tip: Pools overlooking the pool area get more noise, as do those facing the front of the hotel off a main...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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29 people have reviewed this hotel

Traveler rating
    13
    12
    2
    2
    0
See reviews for
8
4
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Denver, CO
Top Contributor
79 reviews 79 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 5, 2012

We came to Austin from out of state to help with an attend a cousin's wedding. This was the hotel that they had suggested and booked a block of rooms.

Hotel Service and Staff: After a long morning of traveling it was great that they let us check in a little early to our room. I was very impressed with the hotel and staff. Everything was spotless and they were constantly cleaning the public areas on off times (after the breakfast buffet closed, etc.)

Hotel Grounds/Amenities: As I said everything was VERY clean. There was a wonderful outdoor pool and hot tub and a very adequate gym. I am recovering from an injury and it is very important for me to work out every day. I could have stayed here for much longer than four days and been really comfortable. The breakfast buffet was large with many choices and everyone in our large group went away happy. This is a great value.

Hotel Rooms: The rooms were very nice with a fridge, microwave, sitting area, desk, and very comfortable beds with different types (firm, soft) of pillows. This made it great for having friends and family over to our room. We slept very well also.

Hotel Area: The surroundings were great for our occassion - very close to our relative's home and there was a jazz club and restaurant right next door, and if that is too hard - they deliver to the hotel! There was also a super target and many other restaurants nearby. Access to the interstate was quick as well which was great for getting to other areas in Austin.

Room Tip: The 3rd Floor was nice and quiet!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bpatel3, General Manager at Holiday Inn Express & Suites Austin NW, responded to this review, November 30, 2012
Thank you for your kind comments becuase they help us stay motivated to provide our guests with great service and maintain a great facility. We take pride in our service and out hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbury, Minnesota
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2012

I stayed in this Hotel last week and i really like the clean and fresh enviroment since you enter to the Hotel.The service and attention was great.The air conditioning works all the time. The breakfast was warm and well display.It's close to the highways and some mall if you want to have a walk after works. I will stay in the same hotel again in my next trip

Room Tip: ask for what you want in your room, king bed etc
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephenville, Texas
Top Contributor
73 reviews 73 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 6, 2012

Clean room, comfortable desk chair (a little cramped when using the desk, but not too bad). Clean, soft towels, nice flat screen TV. I enjoyed having the $3.00 off from items available for sale - I got ice cream and enjoyed it a LOT! I would definitely recommend staying here for pleasure or business.

Room Tip: There is an OUTDOOR POOL, so if traveling with children, be prepared - swimming is only if the weath...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Top Contributor
71 reviews 71 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 15, 2012

I had a two night stay on the 10th and 11th of July 2012. At check in there was one poor guy trying to handle five customers. He was very helpful, once he got around to my group. When I checked into the room it was hot, but no big deal once I turned on the A/C. The room had a moldy smell which quickly went away once the A/C kicked into high gear. There are are a few restaurants in area, but for the most part the area is very barren. Don't look for a beer past 10 PM, everything is closed even the gas station across the street with a McDonald's attached to it. Being from the East Coast, I'm not used to seeing everything on lock down at 10 PM, especially when you get back from a business dinner.

The breakfast is free and not bad, they keep the food coming and they offer two (bacon and sausage) decent meats along with the typical cereals and pancakes.
the breakfast hours are great from about 7 -10 AM.

Room service is excellent and the rooms are very cleaned and cleaned every day.

There is no restaurant in the hotel, but several in the nearby area and most are local, which is good.

Simply put, the rooms are not bad for the money, but there is nothing to do at this hotel. The check-in people and the breakfast people do what the can to make it is as nice and pleasant as possible, but they can't replace the boredom.

Cheers
Maryland Vacation

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champlin
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 11, 2012

I stayed here for four nights. The room was nice with a flat screen TV, king size bed, fresh linens, microwave, coffee maker, iron, hair dryer, etc. The bed was a little too hard for my liking. The bathroom was very clean and towels bright white. Really nice to have the shower curtain that arcs out so it isn't clinging to you during a shower. The air conditioner was very loud. All in all the stay was great. Really good "free" hot breakfast bar every morning which included cereals, juices, breakfast rolls, scrambled eggs or omelets, bacon, sausages, biscuits and fresh made pancakes from the pancake machine.

  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, LA
Top Contributor
61 reviews 61 reviews
49 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 25, 2012

Stayed for business on 183 corridor. Great location. Right across from mall. Plenty of parking. Convenient parking. Tread mills in workout room were nice and in good working order.

Can't ask for more from a Holiday Inn.

Room Tip: 3 floors, not much choice
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Austin NW

Address: 12703 FM 620 N., Austin, TX 78750
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 183 hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin NW 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Austin NW hotel is an all-suite hotel offering 65 100% non-smoking spacious suites with 37' LCD TV, complimentary Smart Start breakfast, and free high-speed Internet access. The hotel features an outdoor pool and whirlpool, a fitness center, business center and guest laundry facility. Located in Northwest Austin, we are next door to Lakeline Mall and convenient to many fine restaurants in the area. If you are in town for business, we are located very near major corporations like State Farm, 3M, Freescale Semiconductor, Applied Materials, EMD's, Flextronics, Cisco and IBM. Lake Travis is just minutes away with breathtaking views and spectacular water sports and activities. For golfers, there are over five golf courses nearby to challenge any golfers. Visit Austin, TX and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Austin
Austin Holiday Inn

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