I will start off by saying the staff in general was friendly (especially the front desk). My room was spacious and had a comfortable bed so no complaints there. I recently stayed for 1 night on business and was bummed to see my request for room service in the morning for breakfast wasn't picked up by the staff (door hanger was still on my door the next morning, fail.) I was in a bit of a rush since a coworker of mine was on his way to pick me up. When I walked downstairs I noticed a few other door hangers still on guests' doors that weren't picked up either. Fail again.
I told the person at the reception desk and he was apologetic and gave me a $5 voucher at the bar. It was around 7:30 and the bar wasn't ready to serve, I quickly realized. I finally got a cold bagel and coffee after a bit.
I would highly suggest to other guests to call room service themselves instead of using the door hanger since it doesn't seem like a priority for them to pick them up each night.
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- Also Known As:
- Holiday Inn Austin Midtown Hotel Austin
- Radisson Austin
- Austin Radisson