Room was nice and contemporary with micro and fridge. Each room has a balcony. Check in was easy and during check out, I had a fraud attempt on my card and the front desk was easily able to change it over to my credit card. with no issues. I am originally from Austin so I'm familiar with the area which is unfortunately starting to run down. The hotel is in the Highland Mall parking lot so the views from the room are not that exciting but at least every room has privacy. There are several restaurants on I-35 which is just a few minutes from the hotel. I thought the bed slept very well.

I loved this hotel. The rooms were swanky and nice, and they all had balconies! A nice crowd was here for South by Southwest and the hotel, along with its bar and restaurant, did a good job catering to us all. The surrounding area is also pretty nice and peaceful.

Front desk service was okay. The room was okay. When I went to shower, I discovered there was a pool of cold water on the floor adjacent to the shower. The curtain too short and I am sure that was the problem. This should have been fixed long before I got to the room; this was not a new problem. I reported it to the front desk, but they did not seem very interested. Not being a Holiday Inn Express, we had to buy breakfast. It was okay but a longish walk from the hotel foyer to the restaurant where the service was also iffy. I will not be back to try this place again.

Great stay for around $140 per night incl taxes. Beds are small but room is clean and cool. Easy access to I35 for quick 10 min drive to downtown Austin. Bar closes at 10pm, which was a bummer. Overall, nice place.