We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Needs some attention; Will give it a miss next time!” 2 of 5 stars
Review of Holiday Inn Austin Midtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Austin Midtown to your Saves list
Holiday Inn Austin Midtown
3.0 of 5 Hotel   |   6000 Middle Fiskville Road, Austin, TX 78752   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #60 of 187 Hotels in Austin
Longmont, CO
Top Contributor
83 reviews 83 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
26 helpful votes 26 helpful votes
“Needs some attention; Will give it a miss next time!”
2 of 5 stars Reviewed March 7, 2013

Front desk service was okay. The room was okay. When I went to shower, I discovered there was a pool of cold water on the floor adjacent to the shower. The curtain too short and I am sure that was the problem. This should have been fixed long before I got to the room; this was not a new problem. I reported it to the front desk, but they did not seem very interested. Not being a Holiday Inn Express, we had to buy breakfast. It was okay but a longish walk from the hotel foyer to the restaurant where the service was also iffy. I will not be back to try this place again.

Room Tip: Check the shower floor as soon as you check in. You might need to get another room.
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Austin Midtown, responded to this review, March 23, 2013
Dear Longmont_Mitch,

Thank you for taking the time to share your feedback regarding your stay with us. I am pleased to know that you find our front desk service and rooms okay. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept my sincere apology for the shortcomings you experienced during your stay and for the inconvenience the shower may have caused. We are hospitality professionals who pride ourselves on delivering world class service and for that reason, your comments will certainly be looked into. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Again, we thank you for your input and hope to see you the next time you travel in the area.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

175 reviews from our community

Traveler rating
    67
    64
    27
    12
    5
See reviews for
31
30
14
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013

Great stay for around $140 per night incl taxes. Beds are small but room is clean and cool. Easy access to I35 for quick 10 min drive to downtown Austin. Bar closes at 10pm, which was a bummer. Overall, nice place.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Top Contributor
83 reviews 83 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 25, 2013

I will start with the positive - the room decor was up to date and smart; the bed was comfortable.

Unfortunately, there are several negatives about this hotel.

I purchased the hotel through Priceline, using a "blind" request - I did not know what hotel I would receive - I simply submitted a price and hoped for the best. I will have to think twice before doing this again. My "winning" price was $95/night for Friday & Saturday nights in February.

The hotel is in a run-down area adjacent to the abandoned Highland Mall - an area that was nice, 30 years ago. As I entered the parking lot, I noticed shattered glass next to a car. I asked the registration clerk if there had been an automotive break-in - she did not know anything about that. She did tell me that a security guard patrolled the parking lot at night.

My room was on the 6th floor - I immediately noticed a musty smell in the hallway after existing the elevator. This smell was constantly present during my 3-day stay.

While the room decor is smart and up to date, someone failed badly with the bathroom design. The bathroom does not have the usual bathtub with a shower curtain; instead, it has only a shower, which could have been nice if it were well designed. The shower floor has a slight slope toward the drain, but no "lip" to keep the water in the shower. As a consequence, the bathroom floor was flooded every time I bathed. Thank goodness for 3 bath towels - they were necessary to mop up the floor. Also, there is absolutely no shelf or basket in the shower for soap, shampoo, etc. Instead, I had to sit soap and shampoo on the top of the toilet bowl tank and reach out of the shower for them. One other thing: the toilet seat is so old that the finish is wearing off.

The hotel did have an exercise room with two weight machines and a handful of treadmills. One of the weight machines had a "out of order" sign posted.

Here is another major security shortfall. There is a back entrance into the hotel that is not visible to the front desk. ABSOLUTELY ANYONE CAN WALK INTO THE HOTEL! This door is completely unsecured - there is no card reader controlling access through this door. Once inside, any strange has access to the elevators

I checked out of the hotel Sunday morning - typically a busy time. Yet there was only one clerk at the front desk; I was fortunate that there were only two customers ahead of me. Completing their check-out took the clerk about 15 minutes. By the time I completed my check-out, there was a line of 4 customers behind me. Sounds like a hotel operating on the cheap!

I strongly recommend that you stay away from this hotel.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Austin Midtown, responded to this review, July 18, 2013
Dear texas_forrest,

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. Please allow us to apologize for the overall issues you had that fell below your expectations. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class experience to our guests. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed February 1, 2013

I had a week long training. Check in was very easy, my stay was very relaxing. They had some construction going on at the same time but i had no distrubances. I will be returning to Austin for the second part of my training and will be staying here for a another week.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 14, 2013

We stayed at the Holiday Inn Midtown in Austin. It is very difficult to find (although I can blame some of that on Google directions). When we arrived Christina was extremely polite and helpful. That is all the nice things I can say about this place. The room smelled like a locker room due to water on the carpet that was still wet from rain earlier in the week. The water either leaked in through the balcony door, or someone opened the balcony door and let the water in. Either way, someone had to know the area was wet, and EVERYONE had to know how bad the room smelled. The bed and pillows were the "firmest" I have ever encountered. I have no idea what they are thinking in putting this in a hotel room, but sleep apparently isn't important. The next morning I tried to call the front desk to get the Wi-Fi password. For some reason it was not included in the arrival package. After 3 calls and no one answering I decided to go to the business center. I tried to print a page and the printer jammed. At this time the front desk agent arrived. She was kind enough to clear the jam. I told her of the problem with the room and she apologized. As we are talking, my wife calls me and tells me the bath tub faucet would not shut off. I went upstairs, and the faucet was barely attached and the stem had broken inside. Maintenance came up to look at it, and informed us he needed to go get some tools. Personally, I might have brought some tools with me when informed of the issue. After an hour, the project was semi-completed. The water still dripped and only the cold water worked. I moved around the faucet and was able to connect to the pipe inside the wall, which allowed the water adjustment to move both to cold and hot. As I was checking out the agent asked for my phone contact as she was going to ask for a manager to call me. I said I wanted to speak with a manager at that point. She said there was not one on duty. Now I am a scheduler by trade, and I believe I would have a manager on duty on Sunday morning, but that may not be their policy. It is almost noon on Monday and I still have not received a phone call or email.

Room Tip: Select another hotel.
See more room tips
  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robert h, VP of Operations at Holiday Inn Austin Midtown, responded to this review, January 16, 2013
Thank-you for taking the time to let me know of your experience at the Holiday Inn Austin Midtown. It appears from you review the property fell short of meeting your expectations during your visit to Austin. I have instructed our general manager Mr. Tom Breen to call you to discuss your stay in greater detail.
I sincerely apologize for the maintenance issues you encountered during your visit and have discussed your review in detail wih both our housekeeping and maintenance departments.
Guest satisfaction is important to the staff and management of the Holiday Inn Austin Midtown and our promise to continue to strive to deliver 110% guest satsifaction.
Unfortunately, we failed to achieve that benchmark during your stay and want you to know that we are serious our committment to guest satisfaction.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 28, 2012

Stayed at this hotel for a conference. Breakfast was good. The food at the bar was great. Henry really does his best to make it fun and comfortable. The rooms were nice.
As for the location, if you intend to site-see, you'll need transportation. Not much in walking distance here.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

Stayed for weekend family gathering with reservations made in advance. Friendly greeting and accommodations made in a timely manner. We also had excellent service provided from two very warm and friendly employees, Rosland and Henry. After inquiring, they also recommended a dinner menu that was excellent. We had a great dining experience, the food was warm, seasoned appropriately and the meats were very fresh. The suites were large, clean, had the best sleeping mattresses and a nice balcony view! Enjoyed our stay and the friendly services provided throughout our weekend. Would recommend and would gladly stay here again!

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robert h, Manager at Holiday Inn Austin Midtown, responded to this review, December 8, 2012
Dear Lynn from Baltimore

Thank-you for taking the time to write such a wonderful review of your stay. As you mentioned, It is our staff that makes the difference at the Holiday Inn Austin Midtown! We are proud of our staff and their dedication to guest service.
Everyone at the Holiday Inn Austin Midtown would like to wish you and family a very happy and safe holiday season this year. If the weather in Baltimore gets too bad this winter, your always welcome at the Holiday Inn Austin Midtown.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Austin Midtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Austin Midtown

Address: 6000 Middle Fiskville Road, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#44 Business Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Austin Midtown 3*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, BookIt.com, Travelocity, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Austin Midtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Midtown Hotel Austin
Radisson Austin
Austin Radisson

Owners: What's your side of the story?

If you own or manage Holiday Inn Austin Midtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.