I will start with the positive - the room decor was up to date and smart; the bed was comfortable.
Unfortunately, there are several negatives about this hotel.
I purchased the hotel through Priceline, using a "blind" request - I did not know what hotel I would receive - I simply submitted a price and hoped for the best. I will have to think twice before doing this again. My "winning" price was $95/night for Friday & Saturday nights in February.
The hotel is in a run-down area adjacent to the abandoned Highland Mall - an area that was nice, 30 years ago. As I entered the parking lot, I noticed shattered glass next to a car. I asked the registration clerk if there had been an automotive break-in - she did not know anything about that. She did tell me that a security guard patrolled the parking lot at night.
My room was on the 6th floor - I immediately noticed a musty smell in the hallway after existing the elevator. This smell was constantly present during my 3-day stay.
While the room decor is smart and up to date, someone failed badly with the bathroom design. The bathroom does not have the usual bathtub with a shower curtain; instead, it has only a shower, which could have been nice if it were well designed. The shower floor has a slight slope toward the drain, but no "lip" to keep the water in the shower. As a consequence, the bathroom floor was flooded every time I bathed. Thank goodness for 3 bath towels - they were necessary to mop up the floor. Also, there is absolutely no shelf or basket in the shower for soap, shampoo, etc. Instead, I had to sit soap and shampoo on the top of the toilet bowl tank and reach out of the shower for them. One other thing: the toilet seat is so old that the finish is wearing off.
The hotel did have an exercise room with two weight machines and a handful of treadmills. One of the weight machines had a "out of order" sign posted.
Here is another major security shortfall. There is a back entrance into the hotel that is not visible to the front desk. ABSOLUTELY ANYONE CAN WALK INTO THE HOTEL! This door is completely unsecured - there is no card reader controlling access through this door. Once inside, any strange has access to the elevators
I checked out of the hotel Sunday morning - typically a busy time. Yet there was only one clerk at the front desk; I was fortunate that there were only two customers ahead of me. Completing their check-out took the clerk about 15 minutes. By the time I completed my check-out, there was a line of 4 customers behind me. Sounds like a hotel operating on the cheap!
I strongly recommend that you stay away from this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. Please allow us to apologize for the overall issues you had that fell below your expectations. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class experience to our guests. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.