I will start with the positive - the room decor was up to date and smart; the bed was comfortable.
Unfortunately, there are several negatives about this hotel.
I purchased the hotel through Priceline, using a "blind" request - I did not know what hotel I would receive - I simply submitted a price and hoped for the best. I will have to think twice before doing this again. My "winning" price was $95/night for Friday & Saturday nights in February.
The hotel is in a run-down area adjacent to the abandoned Highland Mall - an area that was nice, 30 years ago. As I entered the parking lot, I noticed shattered glass next to a car. I asked the registration clerk if there had been an automotive break-in - she did not know anything about that. She did tell me that a security guard patrolled the parking lot at night.
My room was on the 6th floor - I immediately noticed a musty smell in the hallway after existing the elevator. This smell was constantly present during my 3-day stay.
While the room decor is smart and up to date, someone failed badly with the bathroom design. The bathroom does not have the usual bathtub with a shower curtain; instead, it has only a shower, which could have been nice if it were well designed. The shower floor has a slight slope toward the drain, but no "lip" to keep the water in the shower. As a consequence, the bathroom floor was flooded every time I bathed. Thank goodness for 3 bath towels - they were necessary to mop up the floor. Also, there is absolutely no shelf or basket in the shower for soap, shampoo, etc. Instead, I had to sit soap and shampoo on the top of the toilet bowl tank and reach out of the shower for them. One other thing: the toilet seat is so old that the finish is wearing off.
The hotel did have an exercise room with two weight machines and a handful of treadmills. One of the weight machines had a "out of order" sign posted.
Here is another major security shortfall. There is a back entrance into the hotel that is not visible to the front desk. ABSOLUTELY ANYONE CAN WALK INTO THE HOTEL! This door is completely unsecured - there is no card reader controlling access through this door. Once inside, any strange has access to the elevators
I checked out of the hotel Sunday morning - typically a busy time. Yet there was only one clerk at the front desk; I was fortunate that there were only two customers ahead of me. Completing their check-out took the clerk about 15 minutes. By the time I completed my check-out, there was a line of 4 customers behind me. Sounds like a hotel operating on the cheap!
I strongly recommend that you stay away from this hotel.
- Also Known As:
- Holiday Inn Austin Midtown Hotel Austin
- Holiday Inn Austin Midtown Hotel
- Radisson Austin
- Austin Radisson
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