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“Quiet and clean” 5 of 5 stars
Review of Sleep Inn & Suites Austin

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Sleep Inn & Suites Austin
2.5 of 5 Hotel   |   8410 E US Highway 290, Austin, TX 78724   |  
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Ranked #28 of 187 Hotels in Austin
Texas
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Quiet and clean”
5 of 5 stars Reviewed June 18, 2014 via mobile

We stayed during the ROT biker rally.
Jesus was very helpful in finding a quiet room for us.
The room/bathroom were very clean and the bed was comfortable.
Breakfast was also good with your typical choices of eggs, bacon, English muffins, yogurts, etc.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    29
    13
    3
    2
    0
See reviews for
13
7
Solo
0
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Round Rock
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014 via mobile

Hotel was a quiet, clean, and very comfortable getaway. This hotel is fairly new and is im a great location in Austin. Staff is very friendly and they have a full complimentary breakfast! I highly recommend.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 6, 2014

This was a clean motel nicely appointed. Unfortunately, the clerk on duty when we checked in at 7:00 PM was nowhere to be found. We had to call the number for the motel front desk on a cell phone and he still did not appear for five minutes. When he finally came to the front desk there were a number of people waiting and shrugging their shoulders and he (Chad) was not friendly. Both my wife and I have been platinum of diamond members for years and this was a new and annoying experience at a Comfort Inn property. The manager the next morning seemed quite energetic and helpful as did the rest of the staff. Next time we will try to check in before the day staff leaves.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda N, General Manager at Sleep Inn & Suites Austin, responded to this review, June 18, 2014
Thank you for taking a moment to let us know about your recent stay with Sleep Inn & Suites. First and formost, I want to apologize for the less than welcoming way you were greeted upon arriving at the hotel. I have very recently taken on the responsibilities of General Manager and service to our guest is number one on my list of priorities.

I do hope that should you come back to this area, you feel free to stop in and introduce youself to me so that I can, in turn, introduce you to the friendlygroup of people now wanting to assist our guests. I would love to earn back your business but more than that, I want you to feel confident that you made the right chioce when staying at Sleep Inn & Suites.

Linda Netherland
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
82 reviews 82 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed here over Memorial Weekend last week. Thhis is the best place I have stayed in YEARS!. Clean to the max, comfortable beds, the manager was a totally great guy who accommodated us becaue we had to leave a day early and even gave me the one day refund! How Awesom is that?? My pet Chihuahua was with us and is very well behaved and they did not even charge me for her. We will stay here EVERY time we go to Austin to see family.

Bathroom was clean, clean! nice fridge for the meds, clean floors, clean sheets [this has not been the case with several of the last places we stayed].

Room Tip: WE were on the 4th floor room 406. It was quiet, even with another dog next door. Slept very well, e...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler, Texas
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 6, 2014

This Sleep Inn is NEW. It was just a few miles off of I35 on US290 (you exit before it becomes a toll road). It is designed so you enter from the side in the middle of the building, close to the elevator. That was a positive. The room was very good. The only complaint we had was the shower water pressure was low, i told the girl at the desk and she would to forward it to maintenance. The breakfast area and breakfast were excellent. They had an small egg and cheese omelet. Overall a very good motel and close to everything, 10 minutes to the UT campus.

Room Tip: We were in room 312 a handicap room, wider than normal. It was close to the elevator. The view was t...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 28, 2014

This was my first time staying at a Sleep Inn & Suites and it was a great stay! It was very clean and perfect location coming from Houston; less than 10 minutes to downtown Austin. We had a room on the 1st floor. The hotel was quiet and clean. The room was comfortable with a very cozy bed and comfortable pillows and duvet. The bathroom was a good size too. There was a flat screen on the wall, and a small fridge and microwave too. The pool is very basic - small pool with some lounge chairs and a few tables with umbrellas. The breakfast was good: cereal, oatmeal, fruit, bread, pastries, hard boiled eggs, yogurt, small omelettes with ham, sausage, bacon, and waffles... a LOT of food. We will definately stay here again!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ganado, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

The room was very clean with a microwave and fridge (an unexpected plus). There was ample room on the bathroom vanity and ample counter space on the desk/dresser. Lighting OK; no road noise. Only noise was the bathroom fan and the A/C was somewhat noisy. Breakfast was good; attendants made sure there was plenty of everything. Service was great: we really wanted a room with two beds; at check-in with no trouble we traded rooms with a guest who was OK with a room with one bed. Thought it was on the pricy side, but it was the only thing available with good reviews. Would stay again!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Austin

Address: 8410 E US Highway 290, Austin, TX 78724
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #28 of 187 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites Austin 2.5*
Number of rooms: 82
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