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“Great patio dining! Enjoy the Arboretum mall to its fullest!” 4 of 5 stars
Review of Brio Tuscan Grille

Brio Tuscan Grille
10000 Research Blvd., Suite C, Austin, TX
(512) 794-1234
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Ranked #48 of 3,160 Restaurants in Austin
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Georgetown, Texas
Top Contributor
147 reviews 147 reviews
106 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
70 helpful votes 70 helpful votes
“Great patio dining! Enjoy the Arboretum mall to its fullest!”
4 of 5 stars Reviewed March 29, 2013

Brio Tuscan Grille is located at the Arboretum Shopping Center in Austin, Texas, which is one of the nicest Simon malls. It is like shopping in a park; there are walking trails, lots of oak trees and very well landscaped. Therefore, Brio’s patio dining area is very attractive and inviting. In fact the patio dining is their best feature.
We found that the interior decor is very attractive; however, we felt there could be a higher partitions between the booths and the various dining areas. Although the floors are carpeted we found the dinning to be very noisy. My wife remarked and I agreed it was like eating in Grand Central Station; very noisy.
We had their dinner Chicken Milanese, which was good but not outstanding. For those light eaters, they do split the entrees in the kitchen; this was very nice feature. Service is excellent; the manger visited our table to check how we were enjoying our meal. The visit was more than an appearance; she did spend time and is very engaged in the conversation.
Even though the meal was not exceptional, we do plan to return when the temperature is inviting to their patio dining. The setting is excellent.

  • Visited March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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77 reviews from our community

Visitor rating
    45
    24
    6
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Austin
Top Contributor
50 reviews 50 reviews
19 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Lovely ambience, good food, but the service needs attention”
4 of 5 stars Reviewed March 18, 2013

We've eaten here at least 5 times; we continue to come back because we love the ambience and the food but the service continues to be very hit or miss. We went to celebrate a birthday, and it took 30 minutes to recieve our drink order after placing it, and 45 minutes to get bread! We had a spill on the table and had to go to the hostess stand to get someone to help with the above issues, twice. The frustration stems from the fact that the restaurant seems adequately staffed, yet half the people seem to be walking around in circles with no clear direction. To the manager's credit, he did give us a generous discount on the food for the above inconveniences but that doesn't give back the frustration and time spent trying to flag down help rather than enjoying the celebration. We went last night again, and the staff was very accomodating in taking our order over the phone so that it would be ready to eat in as we arrived. The service, though, was still off- incorrect drink orders, no one checking to see how the food was, and bread not arriving till after the entrees and again- the same people walking around in a circle. I think with some proper training of the staff and a renewed focus on the customer experience, this place will be great. The fundamentals are all there- just get the entire staff up to speed.

  • Visited March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Top Contributor
136 reviews 136 reviews
50 restaurant reviews
Reviews in 73 cities Reviews in 73 cities
36 helpful votes 36 helpful votes
“My rare excellent rating.”
5 of 5 stars Reviewed March 15, 2013

If you look at my reviews you will see that receiving an excellent review from me is not common.

I love this place. The weather was perfect so the doors were all open. The food was great. Nothing makes me happier than upscale professional service.

The food was amazing. I believe this is the first time I cannot say anything even average. Thank you for a great experience. *awesome*

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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bestbed
Senior Contributor
21 reviews 21 reviews
8 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
“Wonderful!”
5 of 5 stars Reviewed February 25, 2013

The food was very good. Huge portions. Long waits for a Friday evening dinner. Indoor and outdoor seating. Staff was very attentive and helpful.

Visited February 2013
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Austin, Texas, United States
Contributor
18 reviews 18 reviews
15 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Great Atmosphere and Staff”
4 of 5 stars Reviewed February 23, 2013

Went with a group of about 15 from work. Place is decorated very nicely with plenty of room. Wait Staff was very helpful and friendly. They kept us well fed and drinks timely. Food was very good with plenty of variety in the appetizers. The shrimp was excellent.

Pasta was loved by everyone. Definitely worth the visit and recommend it.

  • Visited February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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