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“Hyatt Place Downtown Austin” 4 of 5 stars
Review of Hyatt Place Austin Downtown

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Hyatt Place Austin Downtown
3.0 of 5 Hotel   |   211 E 3rd St, Austin, TX 78701   |  
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Free Breakfast & WiFi
Ranked #3 of 187 Hotels in Austin
A TripAdvisor Member
“Hyatt Place Downtown Austin”
4 of 5 stars Reviewed December 10, 2013

Very good, but somewhat pricy hotel. Excellent continental breakfast. Very friendly and helpful front desk staff. Poorly designed heating/ac system in the hotel rooms. Convenient downtown location close to restaurants and shopping.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, December 12, 2013
Thank you for your review on our hotel. We value your feedback and always share the guest experience with our operations staff so that we can improve everyday. You will be happy to hear that we have changed some details on the air vents in the rooms so your experience should not happen again.

We hope to see you on your next trip to Austin.
The Hyatt Place Austin Downtown
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571 reviews from our community

Traveler rating
    423
    112
    25
    5
    6
See reviews for
111
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250
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Reno, United States
1 review
5 of 5 stars Reviewed December 9, 2013

This was a great hotel. Not only was the staff fantastic, the rooms are really nice and the location is central. We were working at the Austin Convention Center, a mere block away! There are plenty of good restaurants all within walking distance, too!

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, December 12, 2013
Dear Bonita M:

What a lovely review, thank you so much for taking the time out to send us your feedback on your recent stay with us. We find that so many of our guests love our location, especially those that have a convention at the convention center.

Hopefully you were able to enjoy some of the great restaurants only steps away from our front door.

Many thanks and hope to see you again soon.
the Hyatt Place Austin Downtown
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Atlanta, United States
1 review
5 of 5 stars Reviewed December 9, 2013

Very friendly and welcoming staff. Accomodations were excellent. Good Value. Breakfast was tasty and easily accessed. Bathroom was clean and roomy with great water pressure! I would recommend staying here for any activities in the Austin Downtown area.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, December 12, 2013
Dear Jeri H:

Thank you for taking the time out to complete a review on your recent stay with us. We love to hear our guests feedback on the rooms and the staff. We will make sure to share your experience with everyone, thank you again!!

the Hyatt Place Austin Downtown
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Crown Point, United States
1 review
5 of 5 stars Reviewed December 8, 2013

I greatly enjoyed this hotel. The complimentary morning breakfast buffet was much better than your typical hotel breakfast. The front desk staff was super friendly and went out of their way to make you comfortable. Next time I am in town, I plan to stay here.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, December 12, 2013
Dear Jen R:

Thank you for he wonderful five star review. We look forward to having you return to us the next time you are in Austin.

the Hyatt Place Austin Downtown
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Houston, Texas
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 7, 2013

I spend a lot of nights in hotel due to both my business and personal travel and I have to say that this hotel has the best service hands down of all the hotels I've visited. I was shocked the first time I came here because I just expected an average hotel but I love the Hyatt Place rooms with a coach/sitting area, super comfortable beds, free breakfast, and amazing staff....so I came back and the 2nd experience was as good as the first. Whoever runs this hotel has impressed upon this young staff the importance of customer / personal service and it's truly impressive! The service includes the valet staff, the bar staff, the front desk staff...everyone I"ve encountered. And it's conveniently located in the downtown area near great restaurants. If you come when it's warm use the pedi-cabs. They are great and better than taxis!

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, December 12, 2013
Dear Terri G:

Thank you for the fantastic review on our hotel. As a seasoned traveler, we truly appreciate and value your opinion on our hotel. Our hiring strategy has been extremely successful as we receive many great comments on our staff.

We will be sure to share your review with our staff, thank you very much.

Hope to see you again on your next trip to Austin.

the Hyatt Place Austin Downtown
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Greenwich, United States
1 review
5 of 5 stars Reviewed December 5, 2013

Nice new clean hotel with friendly staff at competitive rates-what more do you want? Great for kids with adjoining room. I would highly recommend this hotel. The best pool/gym setup I have ever seen. I was able to work out while my kids swam. The gym overlooks the pool. True genious. I will stay here next time I'm in Austin.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Hyatt Place Austin Downtown, responded to this review, April 19, 2014
Paul R, we thank you for the review and glad to hear that you and the family had a great time at our hotel! The 5 out of 5 ratings are truly appreciated and we look forward to having you and the family stay with us again soon.
Kind Regards, The Hyatt Place Austin Downtown
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Fort Worth, Texas, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2013

This hotel was really nice from the outside in! The decor is very modern, up to date, and beautiful. The front desk staff go out of their way to help you from check-in to check-out. The rooms themselves were really clean, comfortable, and everyday the room service would even leave towels in the shape of animals! Anything you need, you get it quick and done right. The complimentary breakfast was delicious and always hot. (eggs, sausage, bacon, french toast, fruit...not just cold cereals and muffins) The front desk staff was very knowledgeable about the city when we ask for places to eat at or things to see. They remembered our names and always greeted us by name. We felt very welcomed there. We got a room on the 14th floor, and it had a great view! (although i was told that every room has a great view, no matter what floor or room you are in) We had a convention to go to at the Austin Convention Center, and it was only two blocks from our hotel, so we walked everywhere, parked our car in the valet. I would really recommend this hotel if you are staying in Downtown Austin and want to be close to everything that goes on.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah M, Manager at Hyatt Place Austin Downtown, responded to this review, December 12, 2013
Dear JonathanMaribel B:

Thank you for the wonderful review you wrote on our property during your recent stay with us. We are so pleased to hear that you enjoyed your room and the service. Our housekeeping staff is amazing when it comes to the guest rooms. They come up with some great designs.

We hope to see you the next time you are in Austin.

The Hyatt Place Austin Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Austin Downtown

Address: 211 E 3rd St, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 187 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Austin Downtown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Hyatt Place Austin Downtown, located in the heart of Austin Texas, is steps from the Austin Convention Center, 6th Street entertainment district and University of Texas. Guests of Hyatt Place Austin Downtown will enjoy beautifully-appointed guestrooms featuring Hyatt Grand beds, 42" flat-screen HDTVs, free WiFi and complimentary breakfast. Our downtown Austin hotel features a 24-hour fitness center, pool, event space and guest kitchen serving made-to-order entrees and snacks. ... more   less 
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