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“Hampton Inn - Austin” 5 of 5 stars
Review of Hampton Inn & Suites Austin @ The University/Capitol

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Hampton Inn & Suites Austin @ The University/Capitol
2.5 of 5 Hotel   |   1701 Lavaca Street, Austin, TX 78701   |  
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Ranked #1 of 187 Hotels in Austin
St. Louis, United States
1 review
1 helpful vote 1 helpful vote
“Hampton Inn - Austin”
5 of 5 stars Reviewed July 23, 2014

Rooms have a ceiling fan in them - which I love. Very clean hotel. Nice & helpful staff. Loved my stay here. I would and will stay here again on my next trip to Austin. Highly recommend to anyone looking for a place in Austin.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review, July 31, 2014
Dear Michelle K,

Thank you for your feedback on tripadvisor. We appreciate your kind words and score and look forward to you next visit with us.

Sincerely,

Sean Fitzgerald
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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544 reviews from our community

Traveler rating
    412
    105
    26
    1
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • French first
  • German first
  • Russian first
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  • Any
English first
Yarmouth Port, Massachusetts
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2014

Our son is in Austin for the summer so we left Cape Cod during the craziness. We stayed 8 days, 7 paid and 1 reward night. The staff is very friendly and the breakfast was nice to have each morning. The location is good (the boy was in West Campus) and Austin is easy to drive around. It is a very nice Hampton Inn. The pool area was great for a morning swim or afternoon dip. Parking is $19/day. We loved Austin and the Hampton Inn was one of the reasons.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review, July 31, 2014
dear tryhardware,

Thank you for your feedback on tripadvisor. We appreciate your comments. I was happy to see that you enjoyed your stay with us. I was happy to read that you loved Austin and we were part of the reason why. We look forward to your next stay with us!

Sincerely,

Sean Fitzgerald
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longview, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

This is an outstanding hotel that is located within walking distance of both the capital of Texas and the University of Texas. Service is great as well as the rooms. Parking is somewhat limited and there is little parking during the registration process. Overall, I would give it an A

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review, July 31, 2014
Dear pat194256193,

Thank you for your feedback on tirpadvisor. I agree and appreciate the kind words about our hotel. We look forward to your next visit with us!

Sincerely,

Sean Fitzgerald
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yarmouth Port, Massachusetts
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

Friendly staff and nice location. Breakfast was good and the pool area was what we needed after a day of having fun in Austin. Like others have said parking was easy but at $19/day for 8 days that's a lot of BBQ.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review, July 31, 2014
Dear tryhardware,

Thank you for your feedback on tripadvisor. Thank you for taking the time to acknowledge our staff as they take great pride in their work. I was happy to see that you enjoyed our breakfast and stay at our Austin themed hotel.

Sincerely,

Sean Fitzgerald
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 21, 2014

My partner and I are two just-turned-30 year olds, on a magnificent month-long road trip around the USA from Australia.
We heard Austin was a cool "weird" place in Texas so thought we should stop in! Firstly hotels in Austin are too expensive! For paying almost $400 for two nights I was expecting more than an internal room! But it was roomy and clean, we had a flirtatious splash in the pool, used the excellent laundry facilities, and used the gym for all of 10mins. A B-cycle station is around the corner near a good bar called DIVE for a late-night scotch. Parking is $18 per night but you can get cheaper in the neighbourhood.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review, July 31, 2014
Dear Minky F,

Thank you for your feedback on tripavisor. I was disappointed that we earned three circles on the tripadvisor scoring system. We do have a few internal rooms that many of our guests love because their is no street noise. I was sorry that we weren't able to move you to a room with a view. I agree with you, at times Austin can be pricey and we follow our competitor's in setting our rates. I was sorry to hear that we did not deliver the service that warranted our rates. We will work harder.

Sincerely,

Sean Fitzgerald
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkins Park, Pennsylvania
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 21, 2014

Hotel was clean and modern with a nice large lobby and standard continental bkft each morning. But this is a no-frills hotel. They don't offer you a daily newspaper (I was told that I'd have to walk 4 blocks to the nearest convenience store if I wanted one) and parking is $18/day extra. Near the university and capitol but a good walk to the center of town, which we did, but if you're not a walker you'll have to opt for driving. Good Indian restaurant (The Clay Pit), "indie" food (Arturo's), and Mexican (El Mercado) all within a couple blocks. Management was very nice and responsive to requests (eg, checking out the air conditioning that I thought wasn't working).

Room Tip: Not all rooms have balconies and some rooms look out on the interior of the hotel, so ask for what y...
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review, July 28, 2014
Dear Debra S,

Thank you for your feedback on tripadvisor. I was disappointed that we did not have newspapers for you. I am working with my staff to see what happened as we generally have newspapers for our guests. We pride ourselves on giving more then the standard Hampton Inn & Suites. We do have a great location near all Austin has to offer. We will work harder to improve the newspaper situation.

Sincerely,

Sean Fitzgerald
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

After a reunion with husband's family in another part of Texas, we traveled to Austin to visit his friends. This hotel is wonderfully located--easy walk to restaurants, UT, the Capitol, Bullock, and the Henry Ransom Center. And surprisingly for being right in the heart of the city, it was very quiet. The staff were helpful and friendly. The room was spacious, clean, and pleasantly decorated. The king suite had refrigerator, microwave, and small kitchenette. Although the pool on the 5th floor was small, our children loved their time in it. The views of downtown from the lounge area encompassing the pool are fabulous. The breakfast was wonderful and the kids were elated with omelets and Texas shaped waffles. Other than the above, we wanted to visit Barton Springs with the children--we asked the staff, if we could delay our check-out so that everyone could come back and change to dry clothes before heading to San Antonio. The staff were more than obliging.

We all enjoyed our stay and were pleased with the hotel and staff. It really is a wonderful hotel! Highly recommend this place.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review, July 21, 2014
Dear The TravlersHelp,

Thank you for your feedback on tripadvisor. I was happy to see that that our staff ws helpful and friendly. I was delighted to see that you enjoyed your stay with us and look forward to your next visit to Austin.

Sincerely,

Sean Fitzgerald
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Austin @ The University/Capitol

Address: 1701 Lavaca Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 187 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Austin @ The University/Capitol 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Experience the Austin theme when you stay with the Hampton Inn Austin hotel. Just four blocks away from the Texas State Capitol and just steps away from the University of Texas, our hotel is the prime location for your Austin, TX visit. Enjoy free breakfast and complimentary WiFi as well as a unique Austin accommodation style, complete with graffiti and a rooftop swimming pool! ... more   less 
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