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Hampton Inn & Suites Austin @ The University/Capitol: Traveler Reviews

2.5 of 5
1701 Lavaca Street, Austin, TX 78701
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Hampton Inn & Suites Austin @ The University/Capitol
Ranked #10 of 179 hotels in Austin
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96 reviews from our community

    Trip type
Traveler rating
    60
    27
    9
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Date Rating
Houston, Texas, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Loved My Entire Stay Here!”
5 of 5 stars Reviewed December 9, 2012

The hotel staff were very professional and courteous. I was there on business for 2 nights. The ambiance of the hotel lobby is very artsy with the colorful graffiti wall, over-sized spinning violin, and Texas western paraphernalia. The King room was beautiful, clean and very spacious. The bathroom had granite counter tops and a huge stand up shower for two :-) The breakfast menu changed slightly from one day to the next with some standard items both days. Texas shaped waffles, seasoned potatoes, turkey links and pork sausage, eggs, oatmeal, cereal, muffins and fresh fruit. I especially appreciate the turkey links because I don't eat pork. I slept like a Princess with no disturbances. The only issue I had in the room with the toilet was taken care of immediately when I reported it. When I checked out, I noticed the hotel also provide "On The Good Breakfast" in brown bags for guests! Awwwh, how thoughtful.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Jacqueline A for Austin
Ask Jacqueline A about Hampton Inn & Suites Austin @ The University/Capitol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review
December 13, 2012
Dear Ms. Jacqueline A,

Thank you for staying with us and for the kind words. I appreciate you taking the time to fill out the tripadvisor review and appreciate the kind words about our staff and cleanliness of the hotel. Thank you for noticing the details of our "truly Austin" hotel with the local artwork and overall ambiance of the hotel. Our owner's put a lot of time and effort into the building to seperate us from the standard hotel stay. Thank you for noticing the breakfast menu items changing daily. We feed a number of people and I appreciate you noticing the extra effort we put into changing our menu. We look forward to your next stay with us!!!!

Sincerely,
Sean Fitzgerald
GM
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Calgary, Canada
1 review
“Great Hotel”
5 of 5 stars Reviewed November 22, 2012

I rarely submit reviews because usually everything to be said has been said before me but because of the newness of this hotel I want to help get the reviews going for them. This is a really beautiful, perfectly clean, funky hotel with exceptionally friendly and helpful staff. The high ceilings in the rooms are awesome and we had a wrap around balcony as well with a great view of the skyline and the pool (which looked great although were too busy to use it). Before the hotel was even open, I booked and prepaid for F1 weekend and although very pricey, was still a lot cheaper than anything else comparable downtown for that weekend and comparable to what we've paid in other cities for F1. It's a little out of the way if you want to be closer to the action but the Downtown loop bus for F1 worked out well for us. On the other hand, it was a great location for the race shuttles, just four blocks away. We really appreciated the breakfast selections which changed a bit every day and being able to eat quickly before heading out was a true time saver. Hailing a cab is a little tricky because it's not as busy in this area but when we asked the front desk the night before to set one up for the airport at 5:30 a.m. the driver was right on time. As well, when checking in, we asked about cabs and were given a number to call where they would use gps to make sure they had the right caller or something. Sounded great but, again, just never felt the need to use it. One thing I have not seen mentioned yet is there is a little 'store' next to reception with water, drinks, snacks, along with some souvenirs and sundries so that was really convenient. Enjoyed every moment of our stay at this hotel and our overall visit to Austin!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jodes Y about Hampton Inn & Suites Austin @ The University/Capitol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review
November 24, 2012
Dear Jodes Y,

Thank you for your kind review, we appreciate your comments as we have only been open for one month. Our staff takes great pride in...
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Plano, Texas
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
“Didn't want to check out.”
5 of 5 stars Reviewed November 20, 2012

This hotel had been open just a month when I stayed here and it blew me away. Tremendous location between the Capitol and the University. Staff was great and the art (including a wall of graffiti and a rotating musical instrument structure) was more in line with a much more expensive hotel.

The staff was wonderful even on the heels of what must have been a really busy Formula 1 weekend. I was lucky enough to get upgraded to a corner suite with floor to ceiling windows on two sides and an amazing view of the Capitol.

Parking, which is always at a premium in Austin, was very easy to deal with.

Would definitely stay here again and would recommend this hotel to anyone staying in Austin, especially if you're doing business at the Capitol.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by TexasVinny for Austin
Ask TexasVinny about Hampton Inn & Suites Austin @ The University/Capitol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review
November 21, 2012
Dear Texas Vinny,

Thank you for taking the time to comment on our new hotel. I was delighted to see that we " blew you away". Thank you for the kind words in regards to our great staff and I was happy that our location was to your liking. We are a truly unique hotel and I was glad that you noticed the Austin specific art work around the hotel and appreciated the local artist, Tony Barrios, graffitti wall in our breakfast area and the music sculpture by local artist Jim La Passo. Our parking rates are competitive with local hotels. We enjoyed our F1 weekend customers and I beleive they enjoyed our hotel. Thank you for the kind comments and we look forward to your next stay with us.
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Coral Springs, Florida
1 review
“Fantastic Stay and Great Help!”
5 of 5 stars Reviewed November 20, 2012

Brand new Hotel with extremely clean rooms. Beds were super comfy and the tv was brand new with many great stations. Very high ceilings.

Parking on-site costs 20 bucks but is worth it. Breakfast was good.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ben K about Hampton Inn & Suites Austin @ The University/Capitol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review
November 21, 2012
Der Ben K,

Thank you for your "fantastic" remarks in regards to your stay with us. We appreciate that you noticed many of the features of our New Hampton Inn & Suites Austin @ The University / Capitol. I especally appreciate that you found our rooms to be extremely clean! Our housekeeping staff takes great pride in their work and spend time making sure the rooms are as clean as they can be. I will pass on the kudos to our housekeeping staff. We have top of the line Serta Mattress's to ensure a great nights sleep. We love our new tv's as well and we are glad that you noticed the difference between us and other hotels in the area. We look forward to your next stay with us!

Sincerely,
Sean Fitzgerald
GM
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Annie in Tahoe
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Exceptional”
5 of 5 stars Reviewed November 15, 2012

Stayed for 3 nights recently. First time in Austin. Location is great with lots of good restaurants and a great local coffee house all within a few blocks. Hotel is CLEAN CLEAN CLEAN and rooms are spacious with high ceilings and large windows. Staff was so friendly I thought some of them were other guests. Very helpful and would do whatever they could to accommodate your needs. I would return in a heartbeat to this location. Thanks to all the staff !!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Skyewiz about Hampton Inn & Suites Austin @ The University/Capitol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, General Manager at Hampton Inn & Suites Austin @ The University/Capitol, responded to this review
November 20, 2012
Dear Skyewiz,

Thank you for your taking the time to give us feedback on our brand new Hampton Inn & Suites @ The University! I appreciate the kind words in regards to our staff. Our staff takes pride in doing a great job and making sure our customers are 100% satisfied. I will pass on the kind words to our housekeeping staff and I am delighted that our rooms were CLEAN CLEAN CLEAN. Our housekeepers are often overlooked by our guests and I apprecieate you taking the time to applaud their efforts. I agree that our location is great and look forward to your return visit!

Regards,
Sean Fitzgerald
General Manager
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Additional Information about Hampton Inn & Suites Austin @ The University/Capitol

Address: 1701 Lavaca Street, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 179 hotels in Austin
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Experience the Austin theme when you stay with the Hampton Inn Austin hotel. Just four blocks away from the Texas State Capitol and just steps away from the University of Texas, our hotel is the prime location for your Austin, TX visit. Enjoy free breakfast and complimentary WiFi as well as a unique Austin accommodation style, complete with graffiti and a rooftop swimming pool! ... more   less 
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