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“Nice Hotel with Friendly Staff” 4 of 5 stars
Review of Hampton Inn & Suites Austin Downtown

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Hampton Inn & Suites Austin Downtown
3.0 of 5 Hotel   |   200 San Jacinto Blvd, Austin, TX 78701   |  
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The HHonors Weekend
Ranked #51 of 182 hotels in Austin
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice Hotel with Friendly Staff”
4 of 5 stars Reviewed June 27, 2013

The rooms were well appointed and quiet. All the staff was helpful and the Internet service worked great. The breakfast was okay if you like cereal and powdered eggs although the did have turkey sausage which was pretty good. Coffee and juices were great.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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431 people have reviewed this hotel

Traveler rating
    159
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    55
    21
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Brossard, Canada
1 review
5 of 5 stars Reviewed June 26, 2013

Stayed at this hotel for a convention that was happening at the convention center across the street. Was very happy with the hotel even if it was not the convention hotel. Had a large room for almost the same price as the regular room and still the price was lower that with the group rate at the convention suggested hotel.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2013

Very please with this hotel. Spacious rooms and modern bathroom facilities. The lobby area was very comfortable - with complimentary breakfast each morning. Managers drinks on selected weekday afternoons were a pleasant surprise after a long day in meetings.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Draper, Utah
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 23, 2013

This hotel is in a great location in downtown Austin. I stayed there 5 nights in May 2013 for work. The hike and bike trail is close by, downtown and the entertainment district are within walking distance.

The hotel itself is fine. I paid ~$200 per night with a AAA discount. You can get a nicer hotel 10 miles north for half the cost...so you are definitely paying for location. It is a bit cheaper than other downtown options. The room was clean, on the smaller side, but with a good view. Breakfast was ok. There is a fairly large breakfast seating area. There is a fitness room with 2 or 3 machines and some free weights. It seemed to be under-sized and the machines were often fully occupied in the morning. Hotel services was adequate but unremarkable.

Room Tip: Downtown construction woke me up twice in the week. You may want to get a room on the other side of...
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hardtolike
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 22, 2013

this place is really bad! the room did not have curtains and the blinds didn't work.
it smelled like someone had run a meth lab their and they tried to cover up the smell with ammonia
the coffee was made with the meth water
in all seriousness stay away from this place. it has no redeeming value
much better choices in Austin

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer T, Front Office Manager at Hampton Inn & Suites Austin Downtown, responded to this review, July 17, 2013
Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from happening in the future. I hope that if your travels bring you back to the area, you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed June 15, 2013 via mobile

wow... the hotel allowed 45 people to have a graduation party at the TINY pool that were not guests of the hotel. When you allow 18 year olds to man the front desk.. you can't expect it to get taken care of. So much for a nice weekend in Austin.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer T, Front Office Manager at Hampton Inn & Suites Austin Downtown, responded to this review, July 17, 2013
I’m so sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will give us another shot the next time you are in the area. We are eager to make your stay with us the best hotel experience you’ve ever had.
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Houston, United States
1 review
5 of 5 stars Reviewed June 14, 2013

I enjoyed my stay at the Hampton. The hotel staff was lovely! Everyone was friendly, the pool was just right, and the location was perfect. I would definitely recommend to others! I was able to relax knowing I was taken care of.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Austin Downtown

Address: 200 San Jacinto Blvd, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Austin
#29 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Austin Downtown 3*
Official Description (provided by the hotel):
The Hampton Inn & Suites Austin Downtown hotel is the perfect location to help you enjoy your downtown Austin activities. Austin is known as the 'Live Music Capitol of the World,' and we help you enjoy it by placing you right next to Sixth Street as well the University of Texas Austin and the Texas State Capitol. Our hotel brings a New Orleans style to Texas with our Bourbon Street style, fitting right in with the "Keep Austin Weird" theme. ... more   less 
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Also Known As:
Hampton Inn & Suites Austin Downtown Hotel Austin
Hampton Inn And Suites Austin Downtown
Hampton Inn Austin
Austin Hampton Inn

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