i stayed at the downtown hampton inn for 6 nights, the week after the sxsw music festival - we were visiting family in the area. the location is the hotel's biggest attribute -nicely downtown, easy walking to 2nd and 6th street restaurants and shops, the river, and congress ave. the lobby, and 2nd floor lounge were very nice and comfortable. our room, king bed and chair, was more than adequate; however the cleanliness of the linens was inconsistent. on checking the pillows to see if they were feather or foam (i have allergies), some were stained and gross, and only covered by the pillowcase, no pillow protector. i called down to request 2 more foam pillows, but that took two days and a 2nd request to fill. the friendliness of the staff ranged from emotionless to quite helpful and wonderful. breakfast is included each day, but the eggs were pre-fab omelets, the covered dish with sausage or potatoes was lukewarm, and the oatmeal that i was so happy to find was nearly cold each morning, until i saw how to raise the heat on the crockpot. muffins and bagels were disappointing; the coffee was very good, but occasionally empty. the breakfast area was poorly understaffed, with one worker to refill food, coffee, utensils, as well as empty the trash cans. all in all, our stay was still quite good, serving the purpose, but quality control is lacking.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Austin Downtown hotel is the perfect location to help you enjoy your downtown Austin activities. Austin is known as the 'Live Music Capitol of the World,' and we help you enjoy it by placing you right next to Sixth Street as well the University of Texas Austin and the Texas State Capitol. Our hotel brings a New Orleans style to Texas with our Bourbon Street style, fitting right in with the "Keep Austin Weird" theme. ... more less
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- Also Known As:
- Hampton Inn And Suites Austin Downtown
- Hampton Inn & Suites Austin Downtown Hotel Austin
- Hampton Inn Austin
- Austin Hampton Inn