I booked my reservation at this hotel through Priceline (big mistake). Priceline totally messed up my reservation and when I arrived at the hotel after driving for 6 hours, they initially could not accommodate me but were genuinely concerned. I called Priceline from the front desk at the hotel and needless to say, they would not budge even though they were at fault. The hotel staff went totally out of their way to accommodate us even though the problem did not lie with them at all. We had a wonderful stay - we were greeted every time we walked through the door; the food was delicious; the beds and pillows were extremely comfortable; very quiet at night; just excellent all the way around. Thank you Hilton Garden Inn for making what was almost a nightmare turn into one of the best weekends ever!
- Official Description (provided by the hotel):
- Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean, newly renovated rooms to make you feel right at home! ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
- Hilton Austin
- Austin Hilton