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Extended StayAmerica Austin-Southwest: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 3 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
0
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#93 of 181 hotels in Austin
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  • Hotel class: 2 of 5
  • Address: 5100 US Highway 290 West Austin, TX 78735
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Pets Allowed
Check Rates: $91 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Extended StayAmerica Austin-Southwest

( 1-3 of 3 )
“Infested with ants, not very clean, noisy”

Extended StayAmerica Austin-Southwest

Oct 25, 2007

I stayed one night for a short business trip - most hotels in town were booked, this was close and convenient to my workplace. The clientele didn't seem to be the best - marijuana smoke smell in the hallway leading to my room, someone lurking on the stairs when I returned to my room after dinner. Couldn't get to sleep with the noise level (people walking overhead, doors shutting, etc, very thin walls). Took a shower in the morning only to find that the towels and bathroom counter were infested with ants (after I used the towels!). Black mildew visible on sink and red mildew on shower head. Counter in kitchen area had food or some sort of residue (but no ants in that area). Manager was empathetic, very frustrated with her lack of empowerment to resolve the insect problem which she indicated was not limited to my room and that she was trying to resolve the housekeeping problems as well. She gave me a voucher for a free night at any hotel in the chain. I have to give her kudos for trying to placate me, but the experience was disgusting. For a place with no frills and obvious issues, $90 per night is outrageous. I won't stay there again and am not confident that I want to stay anywhere in the chain (using my "free night") if this is indicative of corporate management.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — ants, dirt, mildew, noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TXTraveler2006's Summary
Date of Stay: October 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: April 05, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $91 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Love this hotel!”

Extended StayAmerica Austin-Southwest

Jan 19, 2006
1/1 found this review helpful

I've stayed here about 4 times now and I think it's one of the best extended stay hotels in Austin. The staff is very courteous, the room is always extremely clean, I love that there is a kitchen with a full-size refridgerator, and it's very quiet even though there are about 3 different major roads that intersect there.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: January 19, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $91 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice Once You Figure Out How to Get Here”

Extended StayAmerica Austin-Southwest

May 16, 2005
2/2 found this review helpful

This was my second stay here (the previous was a year ago). I stay here because it's just off Hwy 290 West and is the closest decent motel to Dripping Springs where I attend the Legends of Texas Swing Festival.

The suite is clean, the staff is friendly and the price is pretty good. The only down-side is that it is extremely difficult to navigate the roads/exits. I've stayed here several nights over the past two visits and *still* take the wrong exit off the highway in either direction. The roads are very confusing. Call ahead for directions and do not depend on Mapquest to get you there.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AWTSc's Summary
Date of Stay: May 2005
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $91 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Extended StayAmerica Austin-Southwest

( 1-3 of 3 )
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Extended StayAmerica Austin-Southwest Also Known As

  • Extended Stay Austin
  • Austin Extended Stay
Address: 5100 US Highway 290 West, Austin, TX 78735