Having visited other Extended Stay Hotels in Austin over the years I think that this is probably my worst experience.
Like with all the hotels, this is affordable, offers well equipped large rooms and is in a good location; unlike others I've used this has laundry facilities and a free grab and go breakfast (coffee, fruit, cereal bars) which are both great for the price.
Where this hotel failed for me was the cleanliness of the rooms, there was dried blood on my bed spread, half eaten containers of food in the refrigerator, two trash bags filled with food left under the sink and empty shower gel containers in the bathroom; I discovered all these things over the first couple of days so reported them at different times, although they were sorted out I think the staff could have been a bit more apologetic as they didn't seem that bothered.
I had asked for a non smoking room but when I first entered the room there was a definite smell of smoke, along with the other issues (and dubious splatter marks up the side of the armchair) I just felt that my room hadn't been cleaned properly before I moved in.
However, I had friends staying in other rooms who had no problems with cleanliness so I think I was just unlucky; I would say that between the air conditioning units, the refrigerator and the freeway it wasn't the most quiet of rooms but I'm a light sleeper so others may not have any issues
Despite my problems if I was ever up in this area of Austin again I would definitely stay here, it's good value for a comfortable room.
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- Also Known As:
- Extended Stay America Austin
- Extended Stay Austin
- Austin Extended Stay