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Clean and basic, great rates! - Extended Stay America - Austin - Northwest - Lakeline Mall

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Extended Stay America - Austin - Northwest - Lakeline Mall: Traveler Reviews

2.5 of 5
13858 N US Highway 183, Austin, TX 78750
Hotel amenities
Extended Stay America - Austin - Northwest - Lakeline Mall
10 traveler photos
Ranked #96 of 179 hotels in Austin
3.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveler rating
    6
    3
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Date Rating
Austin, Texas
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
“Clean and basic, great rates!”
4 of 5 stars Reviewed September 18, 2012

This extended stay isn't full of "extras" (no daily room cleaning, pool, fitness center, shampoos, etc.) but it's clean and the rooms are nice and comfortable. The rates are great. I would recommend this hotel for someone who isn't picky about the freebies and is interested in a clean, safe hotel at a great price.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review
September 27, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. While we do not offer shampoo, have a pool or fitness center on-site, we do have many other amenities for our guests to enjoy. This includes housekeeping every 7-days, in-room kitchen, HD-TV's and more. I am sorry this was not conveyed to you better; however, I am so glad to hear you enjoyed your time with us regardless.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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Hoofddorp, The Netherlands
1 review
4 of 5 stars Reviewed January 4, 2013
Google Translation

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Aad G about Extended Stay America - Austin - Northwest - Lakeline Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDOAustin, Manager at Extended Stay America - Austin - Northwest - Lakeline Mall, responded to this review
January 11, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition. Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
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Extended Stay America - Austin - Northwest - Lakeline Mall
Extended Stay America - Austin - Northwest - Lakeline Mall
3.5 of 5 stars 13 reviews
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Additional Information about Extended Stay America - Austin - Northwest - Lakeline Mall

Also Known As:
Extended Stay America Austin
Extended Stay Austin
Austin Extended Stay
Address: 13858 N US Highway 183, Austin, TX 78750
Region: United States > Texas > Austin
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#6 Best Value Hotels in Austin
Price Range: $
Hotel Class:2.5 star (2.5*)
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13858 N US Highway 183
Austin, TX 78750
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