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All 179 Austin hotels

Country Inn & Suites By Carlson Austin-North: Traveler Reviews

2.5 of 5
7400 IH-35 North, Austin, TX 78752 (St. Johns)
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Country Inn & Suites By Carlson Austin-North
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Ranked #81 of 179 hotels in Austin
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63 reviews from our community

    Trip type
Traveler rating
    26
    13
    7
    10
    7
Date Rating
Baltimore, Maryland, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Not up to Country Inns & Suites standards.”
2 of 5 stars Reviewed April 29, 2012

We were disappointed by our stay at this hotel not up to Country Inns & Suites standards.

Room Tip: Not County Inns & Suites Standards
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Charlotte H about Country Inn & Suites By Carlson Austin-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_astn, General Manager at Country Inn & Suites By Carlson Austin-North, responded to this review
October 20, 2012
I would like to apologize for the concerns you had during your stay. I would like to address yoru comment, "Not up to Country Inn & Suites Standards." Over the course of the past year, we have made numerous upgrades to our property and were able to do so thanks to guest reviews like yours. We have made the following upgrades to our hotel over the past year:

Brand new <b>42" LG LCD flat panel TVs in ALL guest rooms.<b/>
Brand new <b>LifeFitness commercial grade exercise equipment<b/> in our work out facility.
Brand new <b>Serta Elite 2000 plush Mattresses<b/> in ALL guest rooms.
Re-Plaster our exterior pool and hot tub surfaces.

We work hard to try and make all guest experiences enjoyable. Thanks again for your review of our hotel. We truly hope to see you again in your travels!!!

Cory Armer
General Manager
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Georgia
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Place but not for business”
4 of 5 stars Reviewed April 23, 2012

Carlson's Country Inn and Suites has wonderful rooms and a great night clerk. Rooms were very comfortable and clean. The breakfast was hot and plenty of it. Parking area has lot of spaces but if a few large vehicles are there, it is very tight to maneuver around. They should have a place for larger vehicles.

The problem for business is their internet. They offer it free from Time Warner but it is so slow it's almost useless. To do any real work, I had to go to a coffee house.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by dhf0820 for Austin
Ask dhf0820 about Country Inn & Suites By Carlson Austin-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_astn, General Manager at Country Inn & Suites By Carlson Austin-North, responded to this review
October 20, 2012
Thanks for your great review of our hotel. I am happy that we were able to create an environment that allowed you to enjoy your stay. I would like to address your internet concerns. Thanks to reviews from guests like you, we have been able to address particular problems such as the internet. Since your review, I can say that we have had our internet provider, Time Warner, here numerous times to make sure our systems is sufficient for the business travelers as well as those here for leisure.

Again, Thank you for your review.. We hope to see you again in your travels!!

Cory Armer
General Manager
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Johannesburg, ZA
1 review
2 helpful votes 2 helpful votes
“Weekend stay”
4 of 5 stars Reviewed April 21, 2012

Personnel friendly and proffessional. Rooms clean and comfortable. Breakfast served our needs, enjoyable and sufficient. WiFi worked well. Location was convenient for our needs.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Gertrud E about Country Inn & Suites By Carlson Austin-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“For the price. A great facility”
5 of 5 stars Reviewed April 15, 2012 via mobile

Showed up at 1am without a reservation got a great room and when I asked for an additional day I got a discount on the weekend rate. Great breakfast. Close to north Travis and Williamson counties' sites.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Ask Krwman about Country Inn & Suites By Carlson Austin-North
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Winnipeg, Mb, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great service and attitude. stay here!”
5 of 5 stars Reviewed March 30, 2012 via mobile

We need a place for the three of us. We wanted easy access to the city and it had to be reputable. The staff was amazing from the first phone call until the checkout. The Manager obviously set the tone here because he was so friendly and Proffessional.

Super clean and room are awesome. The area behind is a bit ruff but was not an issue.

Stayed March 2012
Was this review helpful? Yes 3
Ask KristjanHK about Country Inn & Suites By Carlson Austin-North
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Additional Information about Country Inn & Suites By Carlson Austin-North

Also Known As:
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn And Suites By Carlson Austin-North
Country Inn & Suites By Carlson Austin-North Hotel
Country Inn Austin North
Country Inn Austin
Austin Country Inn
Address: 7400 IH-35 North, Austin, TX 78752
Region: United States > Texas > Austin > St. Johns
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #81 of 179 hotels in Austin
Price Range: $
Hotel Class:2.5 star (2.5*)
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