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“Great Place but not for business” 4 of 5 stars
Review of Country Inn & Suites By Carlson Austin-North

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Country Inn & Suites By Carlson Austin-North
2.5 of 5 Hotel   |   7400 IH-35 North, Austin, TX 78752 (St. Johns)   |  
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Ranked #97 of 184 Hotels in Austin
Georgia
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Place but not for business”
4 of 5 stars Reviewed April 23, 2012

Carlson's Country Inn and Suites has wonderful rooms and a great night clerk. Rooms were very comfortable and clean. The breakfast was hot and plenty of it. Parking area has lot of spaces but if a few large vehicles are there, it is very tight to maneuver around. They should have a place for larger vehicles.

The problem for business is their internet. They offer it free from Time Warner but it is so slow it's almost useless. To do any real work, I had to go to a coffee house.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_astn, General Manager at Country Inn & Suites By Carlson Austin-North, responded to this review, October 20, 2012
Thanks for your great review of our hotel. I am happy that we were able to create an environment that allowed you to enjoy your stay. I would like to address your internet concerns. Thanks to reviews from guests like you, we have been able to address particular problems such as the internet. Since your review, I can say that we have had our internet provider, Time Warner, here numerous times to make sure our systems is sufficient for the business travelers as well as those here for leisure.

Again, Thank you for your review.. We hope to see you again in your travels!!

Cory Armer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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89 reviews from our community

Traveler rating
    36
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    14
    14
    8
See reviews for
12
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Johannesburg, ZA
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2012

Personnel friendly and proffessional. Rooms clean and comfortable. Breakfast served our needs, enjoyable and sufficient. WiFi worked well. Location was convenient for our needs.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 15, 2012 via mobile

Showed up at 1am without a reservation got a great room and when I asked for an additional day I got a discount on the weekend rate. Great breakfast. Close to north Travis and Williamson counties' sites.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Mb, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 30, 2012 via mobile

We need a place for the three of us. We wanted easy access to the city and it had to be reputable. The staff was amazing from the first phone call until the checkout. The Manager obviously set the tone here because he was so friendly and Proffessional.

Super clean and room are awesome. The area behind is a bit ruff but was not an issue.

Stayed March 2012
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2012 via mobile

Staff was friendly. Room was clean. Bed was comfortable. Location was convenient. Parking was ample and well lit. Breakfast was basic .. But a good variety and plentiful. WiFi worked well. We drove through the neighborhood behind the hotel. It is a typical lower working class neighborhood. We would stay there again .. And most likely will.

Warning -- Austin is a very transient college town. Don't leave valuables in a car overnight at ANY Austin hotel unless those items are locked up in the trunk. Things will disappear.

Stayed March 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay Area
Top Contributor
59 reviews 59 reviews
51 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 14, 2012

The location is a bit difficult to get to so navigate with your GPS carefully. Parking is easy and plentiful.

When I first checked in, the toilet was not working properly so I called the front desk and asked for another room. The toilet again did not flush and I thought this is odd that it has happened again. Later after a period of trial and error, I found out this is a low flow toilet and that you had to keep pressing down on the lever for it to flush properly. The front desk clerk was not aware of this and she should at least be informed and tell guests about the nature of the commodes. I understand that they may be trying to go 'green' and conserve water but at least tell people how to use the toilets.

The room was spartan but clean and the beds are ok. The free wifi works fine. The walls are a bit thin and I was able to hear people in the hallway. Noise was not a problem though. Breakfast was decent. Overall an average stay. Nothing to write home about but nothing wrong either.

  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Alabama
Top Contributor
98 reviews 98 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 6, 2012 via mobile

Very neat & clean hotel and rooms. The breakfast was a bit weak. Eggs from a carton, pasties look old & not much of a selection. Having stayed at many Country Inn & Suites I see with a little planning & forethought you can have a great breakfast including fresh fruit / yogurt etc. Not everyone wants waffles :)

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson Austin-North

Address: 7400 IH-35 North, Austin, TX 78752
Phone Number:
Location: United States > Texas > Austin > St. Johns
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #97 of 184 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson Austin-North 2.5*
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Also Known As:
Country Inn And Suites By Carlson Austin-North
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn Austin North
Austin Country Inn

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