I called the front desk from long-distance before I arrived. The employee's attitude was a red flag; he was clearly not interested in being helpful. I asked for a quiet room if possible. He said "nothing can be done until you arrive." I called the central reservations number for Studio 6 and was told the employee at the motel should have told me he would make a note that I wanted a quiet room on the top floor. I then called an employee from the other Studio 6 in Austin. He told me that two people had (separately) come to that Studio 6 from Studio 6 midtown without even checking in because of the attitude of the employee on duty. I had heard enough. When I called the central reservations to cancel, I mentioned the problems. I was told that no complaint "could be made" unless i agreed to be transferred to another department to repeat what I had said. I am soooo glad that I cancelled. My gut feeling was right on.
- Also Known As:
- Studio 6 Austin Midtown Hotel Austin
- Studio 6 Austin Midtown Hotel
- Studio 6 Hotel Austin
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