The cleanliness was way below average. There was a dead bug in the hallway by our door that remained for our entire 8-day stay. There was a crusty fork under the bed upon check in. One bed had stains on the sheets and the couch also had stains. The pool had too many bugs to swim in and it took them 3 days to clean it. We also found a roach in our bathtub one morning. Additionally, the "free" Internet was too slow to use in the evenings. You could buy a faster speed, but keep that cost in mind when determining the best value. Additionally, the "grab and go" breakfast was a joke. They were almost always out of stuff, and if the coffee ran out, they would not make more. They would offer you a pack of coffee to brew in your room, but they would not make more. Last but not least, the house cleaners will not swap out your towels. You must go to the front desk, which could be in a separate building depending on what room you get. I will definitely not return to this hotel and would NOT recommend it to anyone.
- Also Known As:
- Extended Stay Deluxe Austin Arboretum North Hotel Austin
- Extended Stay Deluxe Austin Arboretum North Hotel
- Extended Stay Austin
- Austin Extended Stay
- Extended Stay Deluxe Austin
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