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“Not worth $169/night” 3 of 5 stars
Review of TownePlace Suites Austin Northwest

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TownePlace Suites Austin Northwest
2.5 of 5 Hotel   |   10024 North Capital of TX Highway North, Austin, TX 78759 (Northwest Austin)   |  
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Ranked #116 of 183 hotels in Austin
West Hartford, Connecticut
Top Contributor
77 reviews 77 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
33 helpful votes 33 helpful votes
“Not worth $169/night”
3 of 5 stars Reviewed March 12, 2013 via mobile

I was forced to stay here on a business trip as most stuff was sold downtown due to the South by Southwest music festival or was crazy expensive. I had a studio room at 169 which was not worth it. Hotel is more of an extended stay place and has the feel of an apartment complex.

I did not try the breakfast but the toiletries sucked and there was no lotion. TV was hanged on the wall but in a position where it could only be viewed from the sofa and not the bed. Hangers were cheap plastic.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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37 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
San Antonio
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 28, 2013

Pros: Great location, clean rooms, plenty of breakfast-good variety

Cons: lack of insulation between walls and upper floor transmitted noise from neighboring guests during all hours of day and night, breakfast area too small, not enough parking spaces

Room Tip: request upper level floor
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redmond, WA
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 26, 2013

I’ve stayed at all types of Marriott hotels before but I have never stayed at Marriott TownePlace. For our Christmas break in Texas, I saw this place had a two bedroom suite available for the same points as a studio in Residence Inn, I gave this hotel a try. It is one of the older facilities, but it was very well maintained. Everything worked properly, staff was very nice. The breakfast room is too small for the size of the hotel and the food choices are lacking (even with the expectation properly set for a “free” breakfast).

The one bright spot was that the hotel was next to the restaurant/brewery North by Northwest, you could happily drink way past the legal alcohol limit and walk back home happy, food there was great, beer was awesome, and the Blackjack beer was out of the world.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, TX
Top Contributor
89 reviews 89 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 12, 2013

This property is overall standard for this type of facility, but both the food and friendliness of the staff exceeded expectations. Breakfast included a nice assortment of yogurts and breads plus hot sausage and eggs--and a waffle station. On a few weeknights they offer a reception with drinks and hot food items as well. This stands out as superior to other food options I've had at a similar hotels. Internet is included--thank you! Room is comfortable. Bath/shower is "plastic," but vanity and kitchenette counters are granite. Bed was VERY comfortable. Good value all around. This hotel is close to restaurants and shopping areas.

Room Tip: There are separate buildings, so consider whether you want to stay in the building with the office a...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 5, 2012

Townplace Suites provides a little more room which is nice. This hotel was clean and comfortable but nothing out of the ordinary. I liked the fact that you could walk to a couple of restaurants. Whole Foods was also right down the street. I would probably stay here again if I had a meeting close by.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
81 reviews 81 reviews
51 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 23, 2012

Service at the Towneplace Austin is outstanding but the property feels a little more like an '80s apartment complex than a hotel. The property is divided into two seperate buildings which is a little awkward considering you have to leave one building and cross the parking lot just to get ice. The lobby is very small, more like a lobby of a motor inn than a Marriott property. Breakfast was ok but very limited. The rooms are nice, roomy and clean. Location is great for shopping, eating, movies. Easy access to the freeways and only 10-15 minute drive to downtown.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
60 reviews 60 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 15, 2012

This place is fantastic! The staff is friendly and very knowledgeable of the area and very willing to help in any way possible. They helped us find parking for the Texas football game and gave us information regarding shopping and sightseeing. They also have a full breakfast every morning that includes healthy options as well(outstanding!). The room was clean and very convenient. It had a little kitchen with a refrigerator, stove,microwave sink/garbage disposal etc. It also has free wifi, usb ports and everything you need for your electronics. They pretty much thought of everything and the housekeeping service was excellent as well. We were there for 5 days and it was a very comfortable/convenient experience. It may be one of the best experiences we have had and we travel a good bit.

Room Tip: try to get a room on the 1st floor right up from the front desk and breakfast area
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about TownePlace Suites Austin Northwest

Address: 10024 North Capital of TX Highway North, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #116 of 183 hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Austin Northwest 2.5*
Official Description (provided by the hotel):
Residential style living with the comforts of a townhouse community - Northwest Austin. ... more   less 
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Also Known As:
Towneplace Suites Austin Northwest Hotel Austin

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